Average Ratings 4 Ratings
Average Ratings 0 Ratings
Description
All-in-one software transforms the way MSPs provide managed IT services to their customers. HaloPSA empowers you to manage your entire service desk with ITIL-aligned, out-of-the box functionality.
Description
Highlight empowers you to showcase your worth while honing in on insights that foster genuine connections. By facilitating valuable insights, you can cultivate strong relationships, as customers desire to have you as a reliable team member. This platform ensures that communication is rich in information and promotes transparency, catering to the needs of both you and your clients. By enhancing how customers interact with you and their own networks, you provide timely insights that create a unique experience, focusing on achieving results over mere transactions. By contributing value throughout each stage of the engagement process, you enhance the significance of your service. Remaining visible to customers, you can deliver impactful experiences and tangible outcomes that drive growth. Designed specifically for the success of service providers, Highlight fosters trust and transparency through effective communication and insights. With customized interfaces for sales teams, service managers, and clients, everyone has access to the essential information needed for informed decision-making, ensuring a seamless collaborative experience for all parties involved. This interconnected approach not only elevates customer satisfaction but also enhances overall business performance.
API Access
Has API
Yes
API Access
Has API
No
Integrations
AnyDesk
Yes
BeeCastle
Yes
ConnectWise Automate
Yes
ConnectWise RMM
Yes
Datagate Telecom Billing
Yes
HappySat
Yes
Microsoft Dynamics 365
Yes
Microsoft Exchange
Yes
NinjaOne
Yes
Sage 300
Yes
Integrations
AnyDesk
No
BeeCastle
No
ConnectWise Automate
No
ConnectWise RMM
No
Datagate Telecom Billing
No
HappySat
No
Microsoft Dynamics 365
No
Microsoft Exchange
No
NinjaOne
No
Sage 300
No
Pricing Details
$35 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
$680.65 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Halo Service Solutions
Founded
1994
Country
United Kingdom
Website
halopsa.com
Vendor Details
Company Name
Highlight
Founded
2000
Country
United Kingdom
Website
highlight.net/service-providers/
Product Features
MSP
Backup Management
No
Billing & Invoicing
Yes
CRM
Yes
Dashboard
Yes
Help Desk
Yes
Issue Management
Yes
Live Chat
Yes
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
Yes
Remote Access
Yes
Remote Systems Monitoring
No
Scheduling
Yes
Professional Services Automation
Billing & Invoicing
Yes
CRM
Yes
Client Portal
Yes
Collaboration Tools
Yes
Document Management
Yes
Portfolio Management
Yes
Project Management
Yes
Proposal Generation
Yes
Quote Management
Yes
Resource Management
Yes
Time & Expense Tracking
Yes
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No