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Description
HaloPOS serves as a comprehensive platform for point-of-sale and venue operations tailored specifically to the hospitality sector in Australia. It seamlessly integrates various functions such as counter and table ordering, QR code and online pickup orders, kitchen display systems, printer routing, EFTPOS payment reconciliation, as well as the management of menus and reporting for sales, GST, and BAS. This versatile system caters to a wide array of establishments including restaurants, cafés, takeaway spots, bars, pubs, and hotel food-and-beverage services. The compatibility of tablets, printers, and payment terminals is determined by the specific requirements of each venue. Those utilizing cloud-hosted plans must ensure they have internet access, while those with an on-site license can operate the POS locally on a mini PC, keeping in mind that card authorization and cloud connectivity have distinct requirements. Additionally, an optional Voice AI feature can handle phone inquiries and menu-related questions, prepare drafts for pickup orders for staff to review, and facilitate communication among staff members. This Voice AI service is billed separately according to trading days and venue specifics. Furthermore, HaloPOS offers assistance with menu configuration, hardware evaluations, and the transition process, ensuring a smooth implementation for all users.
Description
Kayana WhatsApp Ordering, also known as AskKay, is an innovative cloud-based platform tailored for restaurants, cafés, takeaways, and other hospitality businesses. This service enables customers to explore a menu, choose their desired items, and place orders for delivery, collection, takeaway, or dining in, all while receiving a convenient checkout link via WhatsApp to facilitate payment without the need for additional apps or account setups. An artificial intelligence-driven order assistant manages customer inquiries, assists in creating the order basket, provides information about menu items, and can recommend extras to enhance the dining experience. Businesses can seamlessly integrate this service with Kayana EPOS, ensuring that menus and pricing are automatically updated and that incoming orders are efficiently processed within their existing point-of-sale systems. Additionally, operators have the flexibility to customize order types, set up QR-code access points, and designate specific business WhatsApp numbers, while customers are kept informed about their order status through chat notifications. This service is crafted for those in the hospitality sector who aim to streamline direct orders and customer interactions via WhatsApp, complementing their traditional in-store services effectively. Such an approach not only enhances customer convenience but also fosters a more engaging dining experience.
API Access
Has API
No
API Access
Has API
Yes
Integrations
WhatsApp
No
Pricing Details
Core POS pricing is quoted per venue. Pay-as-you-go and subscription plans are cloud-hosted; subscription terms may be monthly or annual. An on-site licence is available as a one-time fee and runs locally on a mini PC. Hardware, setup and card-processing charges are quoted separately. Optional Voice AI costs AUD $7 per trading day per venue, including GST; closed days are free.
Free Trial
No
Free Version
No
Pricing Details
1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
HaloPOS
Founded
2026
Country
Australia
Website
www.halopos.store/
Vendor Details
Company Name
Kayana for Business
Founded
2021
Country
United Kingdom
Website
kayanaforbusiness.com/uk/products/whatsapp-ordering/
Product Features
Restaurant POS
Delivery Management
No
Gift Card Management
No
Inventory Management
No
Loyalty Program
No
Mobile Access
No
Online Ordering
No
Order Management
No
Reporting/Analytics
No
Separate Checks
No
Split Checks
No
Table Management
No
Tips Management
No
Product Features
Online Ordering
Integrated Gift Cards
No
Menu / Product View
No
Mobile Ordering
No
Push Notifications
No
Reporting / Analytics
No
Rewards / Loyalty Program
No
Secure Payment Processing
No
Store Locator
No
White-Label
No
Alternatives
Alternatives
No Alternatives
