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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Halo Upmix offers extensive control over your surround mix, enabling you to refine soundscapes from their natural origins to grand cinematic experiences. Its distinctive center channel management features, which include switchable dialog extraction, make it an ideal choice for various productions, ranging from archive restoration and television to the immersive 7.1 feature film format. The algorithms utilized by Halo Upmix create a natural and coherent spatial upmix that maintains the essence of the original audio without introducing any artificial effects such as reverb, chorus, or delays. Thanks to its ability to generate a cohesive spatial sound, you can trust in the quality of the downmix produced. The 'exact' mode function is particularly beneficial, ensuring optimal downmix performance when it is crucial to preserve the relationships between the original, upmixed, and downmixed audio versions, especially in cases of TV repurposing. Additionally, this versatility makes Halo Upmix invaluable for sound engineers seeking to enhance their audio projects while retaining high fidelity.

Description

Thread is the no-code AI Service Desk built specifically for Managed Service Providers (MSPs) who want to modernize operations without adding overhead. It combines conversational AI, triage automation, and unified chat tools into a single platform that connects seamlessly with your PSA systems like ConnectWise, Halo, and Autotask. In just 30 minutes, MSPs can deploy AI agents that automatically handle intake, prioritize tickets, assign categories, and complete time entries. The result: technicians gain back valuable hours, with response times improving up to 5x and resolution times reduced by 78%. Thread’s intuitive inbox interface eliminates refreshes and syncs every ticket, conversation, and update across platforms like Teams, Slack, and Messenger. Its Planner view allows easy scheduling, thread management, and collaboration—all in real time. With agentic triage, you don’t just automate tickets—you deliver smarter, faster service experiences that scale with your business. Designed for modern MSPs, Thread is the ultimate operating system for high-performing service teams.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Autotask PSA No 
ConnectWise PSA No 
HaloPSA No 

Integrations

Autotask PSA Yes 
ConnectWise PSA Yes 
HaloPSA Yes 

Pricing Details

$499 one-time payment
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

NUGEN Audio

Founded

2004

Country

United Kingdom

Website

nugenaudio.com/haloupmix

Vendor Details

Company Name

Thread Magic

Founded

2019

Country

United States

Website

www.getthread.com

Product Features

Product Features

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Service Desk

CMDB No 
Change Management No 
IT Asset Management No 
Incident Management No 
Knowledge Base No 
Mobile Access No 
Procurement Management No 
Remote Control No 
SLA Management No 
Self Service Portal No 

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