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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Halo Upmix offers extensive control over your surround mix, enabling you to refine soundscapes from their natural origins to grand cinematic experiences. Its distinctive center channel management features, which include switchable dialog extraction, make it an ideal choice for various productions, ranging from archive restoration and television to the immersive 7.1 feature film format. The algorithms utilized by Halo Upmix create a natural and coherent spatial upmix that maintains the essence of the original audio without introducing any artificial effects such as reverb, chorus, or delays. Thanks to its ability to generate a cohesive spatial sound, you can trust in the quality of the downmix produced. The 'exact' mode function is particularly beneficial, ensuring optimal downmix performance when it is crucial to preserve the relationships between the original, upmixed, and downmixed audio versions, especially in cases of TV repurposing. Additionally, this versatility makes Halo Upmix invaluable for sound engineers seeking to enhance their audio projects while retaining high fidelity.

Description

Support Fusion is an integration platform that requires no coding, specifically designed for Managed Service Providers (MSPs) catering to enterprise clients. Our application streamlines the synchronization of tickets between ITSM systems like ServiceNow, Jira, and Zendesk, and MSP PSA tools such as ConnectWise, Autotask, and HaloPSA. It allows for seamless bi-directional syncing of tickets, statuses, comments, and attachments, ensuring that both parties remain informed without the hassle of redundant tasks. This solution helps MSPs save significant time each week, prevent SLA violations, and achieve precise reporting with minimal manual input. Targeted at mid-to-large MSPs that support enterprise accounts, Support Fusion reduces unnecessary duplication of work and fosters growth by transforming support data into actionable service intelligence. Users can quickly initiate the process using our prebuilt connectors and easy-to-follow setup, eliminating the need for custom scripts or extensive development work, making it an efficient choice for businesses looking to enhance their service delivery. Additionally, the platform's user-friendly interface helps teams get accustomed to the system in no time, further contributing to operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Autotask PSA No 
HaloPSA No 
Jira Service Management No 
ServiceNow No 
Zendesk No 

Integrations

Autotask PSA Yes 
HaloPSA Yes 
Jira Service Management Yes 
ServiceNow Yes 
Zendesk Yes 

Pricing Details

$499 one-time payment
Free Trial Yes 
Free Version No 

Pricing Details

$500
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

NUGEN Audio

Founded

2004

Country

United Kingdom

Website

nugenaudio.com/haloupmix

Vendor Details

Company Name

Support Fusion

Founded

2025

Country

Australia

Website

www.suppfusion.com

Product Features

Product Features

Service Desk

CMDB No 
Change Management No 
IT Asset Management No 
Incident Management No 
Knowledge Base No 
Mobile Access No 
Procurement Management No 
Remote Control No 
SLA Management No 
Self Service Portal No 

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