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support

Description

A unified platform designed for role-based collaboration effectively merges scheduling, team management, and communication, all while being cost-efficient. This cloud-hosted solution enhances patient care by minimizing clinician fatigue and reducing disruptive interruptions. It broadens the referral network through a community platform that fosters shared communication and scheduling among health systems and their affiliated organizations. By delivering critical information to the appropriate person, role, or team in real time, the Halo Clinical Collaboration Platform acts as a central hub for time-sensitive data. This streamlined approach to role-based communication greatly accelerates care team coordination and boosts clinician productivity. The Halo Platform is adaptable, accommodating health systems or hospitals of any size. Incorporating features such as secure messaging and on-call scheduling, this integrated platform further drives down expenses. With its user-friendly design, the Halo Platform ensures ease of use and maintenance, ultimately supporting healthcare providers in delivering timely and effective patient care.

Description

A single, all-inclusive cloud platform that is ITIL-aligned will empower your IT team. Transform old ways of working into modern, intuitive workflows that empower employees and customers to provide excellent service. Standardize your processes and get valuable analytics to align IT with business needs. You can centralize your workflows and create one space for your ITSM software. HaloITSM combines ITIL best-practices and a flexible approach to ensure that you can improve service management while maintaining a great user experience. HaloITSM is trusted by customers in many sectors worldwide. Check out our case studies to see how they transformed their daily processes.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online Yes 
Amazon Web Services (AWS) Yes 
ConnectWise Cybersecurity Management No 
Facebook No 
HaloCSM No 
Jira No 
Microsoft Azure No 
Microsoft Dynamics 365 No 
Microsoft Outlook No 
NetSuite Yes 
Okta No 
Redox Yes 
RingCentral RingEX No 
Sage Accounting No 
ScalePad Backup Radar No 
Skype No 
Splunk Cloud Platform No 
Splunk Enterprise No 
X (Twitter) No 
Xero No 

Integrations

QuickBooks Online Yes 
Amazon Web Services (AWS) No 
ConnectWise Cybersecurity Management Yes 
Facebook Yes 
HaloCSM Yes 
Jira Yes 
Microsoft Azure Yes 
Microsoft Dynamics 365 Yes 
Microsoft Outlook Yes 
NetSuite No 
Okta Yes 
Redox No 
RingCentral RingEX Yes 
Sage Accounting Yes 
ScalePad Backup Radar Yes 
Skype Yes 
Splunk Cloud Platform Yes 
Splunk Enterprise Yes 
X (Twitter) Yes 
Xero Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$49 per user per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Halo Health

Founded

2010

Country

United States

Website

halohealth.com

Vendor Details

Company Name

Halo Service Solutions

Founded

1994

Country

United Kingdom

Website

haloitsm.com

Product Features

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Product Features

IT Service

Contract Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management Yes 
Release Management Yes 
Self Service Portal Yes 
Service Catalog Yes 
Service Reporting Yes 
Ticket Management Yes 

ITSM

Asset Tracking Yes 
Availability Management Yes 
Change Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Dashboard Yes 
Incident Management Yes 
Problem Management Yes 
Project Management Yes 
Release & Deployment Management Yes 
Self Service Portal Yes 

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