Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Content plays a crucial role in training, but it is equally essential to monitor employee completion of that training. HRTrain's Compliance Tracking Tool simplifies the process of tracking both training progress and completion rates. Additionally, the training can be tailored to reflect your organization's unique branding, policies, and messaging. We also have the capability to transform your organization's training into engaging online courses, which include hosting services and compliance monitoring. The training materials are crafted by employment attorneys and experts who possess a deep understanding of federal regulations as well as specific state laws. We offer a comprehensive range of e-learning courses designed to fulfill your organization's human resources and compliance training needs. Our award-winning training on discriminatory and sexual harassment issues is specifically designed to mitigate harassment incidents in the workplace while also helping you leverage various affirmative defenses available in discrimination cases. By investing in this training, organizations not only enhance their compliance efforts but also foster a safer and more inclusive work environment.
Description
ServiceSkills is a comprehensive eLearning platform that provides a carefully selected array of soft skills training courses aimed at enhancing employee performance. Featuring hundreds of modules on customer service, team collaboration, management training, and creating a respectful workplace, this solution is enriched with quizzes, feedback on answers, and reminders of essential points. A powerful administrative management system allows supervisors to assign courses, track progress, and identify areas needing improvement. You can request a demo code to see how it can benefit your organization. It’s important to acknowledge that your team members strive to excel in their roles, but exceptional interpersonal skills do not develop on their own. ServiceSkills equips your workforce with an extensive range of soft skills, including customer service proficiency, customer success strategies, effective business writing, best practices for online meetings, workplace respect, team building techniques, email etiquette, conflict resolution strategies, internal customer relations, foundational selling skills, ethics training, diversity awareness, and ways to tackle harassment and bullying, as well as mentoring skills. By investing in this training, you can foster a more capable and cohesive team.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$2990.00/year
Price is for up to 20 users.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HRTrain
Founded
1995
Country
United States
Website
www.hrtrain.com
Vendor Details
Company Name
ServiceSkills
Country
United States
Website
www.serviceskills.com
Product Features
Diversity Training
Completion Certificates
No
Customizable Branding
No
Customizable Training Courses
No
Interactive Quizzes
No
Online / Self-Paced
No
Progress Tracking
No
Real-Life Scenarios
No
Text / Email Reminders
No
Sexual Harassment Training
Completion Certificates
No
Customizable Branding
No
Federal / State Regulation Compliance
No
Industry-Specific Courses
No
Interactive Quizzes
No
Multiple Locations / Departments
No
Online / Self-Paced
No
Progress Tracking
No
Real-Life Scenarios
No
Role-Specific Versions
No
Text / Email Reminders
No
Product Features
Course Authoring
Content Import / Export
No
Course Publishing
No
Gamification
No
Instructor-Led Courses
No
Interactive Content
No
PowerPoint Conversion
No
Self-Paced Courses
No
Storyboarding
No
Template Management
No
Test / Quiz Creation
No
Video Management
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Training
Academic / Education
No
Asynchronous Learning
No
Blended Learning
No
Built-In Course Authoring
No
Built-in LMS
No
Certification Management
Yes
Corporate / Business
No
Learner Portal
No
Mobile Learning
No
Simulation
No
Synchronous Learning
No
Training Companies
No
eCommerce
No