Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
HPE OSS Fulfillment represents HPE's version of the service operations factory (SOF) tailored for customer onboarding services. This comprehensive solution encompasses the full spectrum of the fulfillment process as outlined in the Business Process Framework (eTOM) by the TM Forum, which includes order management based on product catalogs, activation of service and network infrastructure, upkeep of service and resource inventories, as well as management of changes and configurations. These streamlined fulfillment processes and tools are vital for expediting the introduction of new services into the market. Additionally, it significantly improves customer satisfaction through self-service portals and ensures exceptional service delivery and quality. To achieve enhanced agility and to mitigate the complexity and costs of the complete end-to-end fulfillment process, it frequently necessitates a thorough overhaul of operations support systems (OSS) to unify disjointed tools, processes, and teams. This transformation is crucial for organizations aiming to stay competitive in a rapidly evolving marketplace.
Description
LotusFlare offers a cloud-native platform for digital commerce and monetization, specifically catering to the needs of communications and media service providers, which aids in the modernization of outdated systems, enhancement of customer experiences, and development of new revenue opportunities through a cohesive and scalable framework. At the heart of its offerings is the Digital Network Operator (DNO) Cloud, a comprehensive business support system that consolidates billing, customer management, API monetization, and the delivery of digital services into a singular platform, all constructed on a microservices architecture. This innovative solution empowers organizations to swiftly introduce new digital brands, test various business models, and roll out services without the limitations imposed by conventional telecom infrastructure. Designed with a focus on customer experience, it prioritizes user journeys and engagement, ensuring that technology is tailored to facilitate seamless and personalized interactions across mobile applications and web platforms. Additionally, LotusFlare's approach encourages continuous adaptation and growth in an ever-evolving digital landscape, positioning its clients for long-term success.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Hewlett Packard Enterprise
Founded
2015
Country
United States
Website
hpe.com
Vendor Details
Company Name
LotusFlare
Founded
2014
Country
United States
Website
lotusflare.com