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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Experience a robust UNIX operating system and its associated tools that ensure unparalleled availability, reliability, and security for mission-critical HPE Integrity servers. By leveraging this highly integrated UNIX platform, you can enhance operational efficiency while maintaining the highest standards of reliability and security for your essential HPE Integrity servers. HP-UX creates a dynamic and secure environment, seamlessly integrated into mission-critical HPE Integrity servers, allowing you to address your specific UNIX demands. With four distinct operating environments, HP-UX is designed to cater to diverse needs effectively. The system also emphasizes comprehensive server security and management, incorporating HPE Systems Insight Manager, which provides essential functionalities such as power management, health monitoring, and deployment tools. Furthermore, it includes extensive performance analysis resources for both kernel processes and applications, ensuring optimal functionality. Safeguarding your organization’s most vital applications and services is crucial in maintaining your business's trajectory toward success. With these capabilities, you can confidently navigate the complexities of modern computing environments.

Description

storm® is a leading cloud Customer Experience platform built to simplify and scale modern CX operations. It delivers omni-channel, omni-data, and omni-AI capabilities through one unified interface. Organizations can manage voice, digital, social, and video interactions seamlessly across customer touchpoints. storm® is designed for reliability at scale and is trusted by mission-critical services such as emergency response organizations. The platform follows a modular approach, allowing businesses to build CX solutions tailored to their needs. AI-powered journey orchestration enables no-code service creation and real-time optimization. Integrated analytics provide deep visibility into customer interactions and performance. storm® connects customer data across systems to ensure agents always have the right information. Workforce engagement tools support quality management, scheduling, and coaching. storm® helps organizations deliver consistent, high-quality CX globally.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BugZero Yes 
Casa Systems Yes 
CloudCover CoverIT Yes 
Compudyne Yes 
DXC Cloud Yes 
Ecosteer Yes 
HyTrust Yes 
Hydro66 Yes 
IRI CoSort Yes 
IRI FieldShield Yes 
MBX Hatch Yes 
Oracle Data Guard Yes 
Pandora FMS Yes 
SAP NetWeaver Yes 
SUSE Linux Enterprise Real Time Yes 
SentryWire Yes 
StorMagic SvKMS Yes 
Virtono Yes 
WEKA Yes 

Integrations

BugZero No 
Casa Systems No 
CloudCover CoverIT No 
Compudyne No 
DXC Cloud No 
Ecosteer No 
HyTrust No 
Hydro66 No 
IRI CoSort No 
IRI FieldShield No 
MBX Hatch No 
Oracle Data Guard No 
Pandora FMS No 
SAP NetWeaver No 
SUSE Linux Enterprise Real Time No 
SentryWire No 
StorMagic SvKMS No 
Virtono No 
WEKA No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Hewlett Packard Enterprise

Founded

2015

Country

United States

Website

www.hpe.com/us/en/servers/hp-ux.html

Vendor Details

Company Name

Content Guru

Founded

2005

Country

United Kingdom

Website

www.contentguru.com

Product Features

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording Yes 
Call Scripting No 
Campaign Management No 
Database Yes 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer No 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Workforce Optimization (WFO)

Interaction Analytics No 
Liability Recording No 
Performance Management No 
Quality Management No 
Real-time Guidance No 
Reporting No 
Speech Analytics No 
Surveying No 
Workforce Management No 
eLearning No 

Alternatives

Alternatives

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