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Description
Customer feedback plays a crucial role in shaping your online image. Sadly, many individuals who feel compelled to share their experiences often do so in a negative light. With the HOTH STARS Reputation Management Software, you have the power to increase the number of positive reviews across any platform you select while also addressing any negative feedback discreetly. A simple code snippet allows you to gather reviews from various sources, such as your email signature, thank you pages, or directly from your mailing list. Customers who rate you with 4 or 5 stars will be encouraged to leave a review on your preferred site, while those who give you 1-3 stars and share their dissatisfaction will be directed to contact you privately—affording you the opportunity to resolve their concerns. Our user-friendly dashboards enable you to manage your campaigns effectively. Additionally, whether it's crafting blog entries or producing videos, we are equipped to support all your content needs and ensure your brand shines online.
Description
ReputeMap is a comprehensive software solution designed for managing Google reviews specifically tailored for local businesses and their associated agencies, encompassing the complete review cycle on Google.
Users can efficiently generate reviews through various channels such as email, QR codes, or shareable links, ensuring every customer has the opportunity to provide feedback, all while maintaining compliance with FTC regulations by allowing easy opt-out options for every message sent.
The platform offers a centralized inbox for monitoring and responding to reviews across multiple locations, which can be filtered by rating, sentiment, and response status; it even utilizes AI to draft responses in the brand's voice that users can quickly approve and post to Google with a single click, while reviews rated between one and three stars trigger immediate notifications via email, Telegram, or WhatsApp.
For multi-location teams and agencies, ReputeMap provides detailed dashboards that track ratings, review velocity, reply coverage, and response times, alongside the ability to generate customized white-label PDF reports; additionally, the platform features a REST API and a hosted MCP server that enables scripts and AI tools to access reviews and compose responses.
With straightforward pricing that accommodates varying numbers of locations—$29 per month for five locations, $39 for fifteen, and $49 for thirty with white-label options—users can also take advantage of a 14-day free trial without the need for a demo call, making it an accessible choice for businesses looking to enhance their online reputation management.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Google Business Profile
No
Telegram
No
WhatsApp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$29/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
The HOTH
Country
United States
Website
www.thehoth.com
Vendor Details
Company Name
ReputeMap
Founded
2026
Website
reputemap.com
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
No
Social Sharing
Yes
White Label
No
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
