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support

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Description

Hop is an all-in one hotel Property Management System provider. Our cloud-based, responsive platform enables hoteliers to manage their properties, employees, and daily operations more efficiently, cost-effectively, and with greater efficiency. All your operations can be managed in one place using our COMMISSION-FREE Booking Engine, Channel Manager CRM, Events Manager, Revenue and Reporting features, as well as a range of contactless tools, including a hotel app and branded hotel app. For total peace of mind, our UK-based technical and customer service teams are available 24/7. Hop can help you achieve your goals, whether you're a B&B or guest house, independent hotel or group or chain anywhere in this world. Contact us to schedule a demo online, free of charge and without obligation.

Description

Lighthouse is a comprehensive hospitality technology platform built to drive revenue growth and operational efficiency. It centralizes hotel data across pricing, demand, competition, and distribution into one powerful solution. With forward-looking demand forecasting, Lighthouse helps hotels anticipate market shifts and optimize rates confidently. The platform provides access to extensive competitive pricing intelligence to ensure hotels stay aligned with market conditions. Portfolio reporting tools allow chains and management companies to track performance across multiple properties easily. Lighthouse also helps identify and resolve rate parity issues across distribution channels. AI-powered personalization tools strengthen direct booking strategies and guest engagement. Real-time dashboards simplify complex insights into actionable decisions. Global, top-rated customer support ensures smooth operations across time zones. Lighthouse enables hotels to uncover hidden opportunities and grow revenue faster.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BookLogic No 
Clover Yes 
Elavon Yes 
FairPlanner No 
Fiserv Yes 
HotelConnect No 
Hotellab No 
IDeaS G3 RMS No 
MyForecast No 
NetSuite Yes 
QuickBooks Accountants Yes 
ResDiary Yes 
RoomPriceGenie No 
Runnr.ai No 
SiteMinder Yes 
SynXis Yes 
Worldpay Yes 
Xero Yes 
happyhotel No 
protel MICE No 

Integrations

BookLogic Yes 
Clover No 
Elavon No 
FairPlanner Yes 
Fiserv No 
HotelConnect Yes 
Hotellab Yes 
IDeaS G3 RMS Yes 
MyForecast Yes 
NetSuite No 
QuickBooks Accountants No 
ResDiary No 
RoomPriceGenie Yes 
Runnr.ai Yes 
SiteMinder No 
SynXis No 
Worldpay No 
Xero No 
happyhotel Yes 
protel MICE Yes 

Pricing Details

£150.00/month
Price is based on the number of rooms.

B&B's/self-accommodation from £75 per month.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Hop

Founded

2017

Country

United Kingdom

Website

www.hopsoftware.com

Vendor Details

Company Name

Lighthouse

Founded

2012

Country

United Kingdom

Website

www.mylighthouse.com

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental Yes 

Hotel Channel Management

Inventory Management Yes 
Kill Switch Yes 
Promotions Management Yes 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property Yes 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property Yes 
Vacation Rental No 

Pricing Optimization

Channel Analysis No 
Competing Product Analysis No 
Forecasting No 
Market Analysis No 
Multi-Store Management No 
Price List Management No 
Price Optimization Automation No 
Pricing Analytics No 
Profitability Analysis No 
Scenario Planning No 

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