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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our goal is to streamline the routine tasks of both HOA Board members and homeowners alike. We envision becoming the preferred choice for Homeowner Associations by delivering exceptional products and services. At HOA9, we are committed to providing high-quality offerings at a price that remains accessible. Our team consists of dedicated professionals with a wealth of experience in HOA management, which encompasses everything from enforcing governing documents to collecting dues and managing both ongoing expenses and reserves for significant capital projects. Currently, many Homeowner Associations rely on spreadsheets to monitor their daily operations. To address this, we have developed a comprehensive website that facilitates dues collection, enables online payments, and organizes document management and communication. Administrators can conveniently upload and maintain all HOA documents in a centralized location, enhancing efficiency and transparency. Our platform aims to revolutionize how Homeowner Associations operate, making management simpler and more effective.

Description

Fractional Ownership & Timeshare Management Platform Merlin is purpose-built for vacation ownership clubs, fractional resorts, timeshare operations, and HOA communities. Unlike generic hotel PMS platforms, Merlin handles the operational complexity of fractional ownership natively. Key Capabilities: • Fractional Allocation: Points systems, banking/borrowing, fixed/floating weeks, and split-week logic. • Owner Management: Centralized profiles, usage rights enforcement, and multi-tier ownership structures. • Reservation Engine: Owner self-service booking portal, rental guest management, and inventory distribution. • HOA Billing: Automated maintenance fee calculations, owner statements, and payment reconciliation. • Owner Portal: Self-service reservations, account access, and document management.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$39 per month
Free Trial No 
Free Version Yes 

Pricing Details

Bespoke to suit all clients needs
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

HOA9

Country

United States

Website

www.hoa9.com

Vendor Details

Company Name

Merlin Software

Founded

2006

Country

Global

Website

easymerlin.com

Product Features

HOA

Calendar Management No 
Committee Management No 
Document Management No 
Event Management No 
Member Communities No 
Member Directory No 
Online Payment Processing No 
Property Database No 
Website Management No 
Work Order Management No 

Product Features

Club Management

Attendance Tracking No 
Billing & Invoicing No 
Check-In Manager No 
Contract Management No 
Employee Management No 
Event Management No 
Inventory Management No 
Marketing Management No 
Member Portal No 
Membership Management No 
Payment Processing No 
Point of Sale (POS) No 

HOA

Calendar Management No 
Committee Management No 
Document Management No 
Event Management No 
Member Communities No 
Member Directory No 
Online Payment Processing No 
Property Database No 
Website Management No 
Work Order Management No 

Timeshare

Accounting Yes 
Commission Management Yes 
Contract Management Yes 
Lead Management Yes 
Maintenance Management Yes 
Owner Management Yes 
Property Management Yes 
Sales Tracking Yes 
Tour Management Yes 

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