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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our user-friendly editor allows you to effortlessly create and modify web pages without the need for web development skills. You can enjoy all essential features without paying extra fees, as HOA Total Access offers everything for a single low price. Share information about your Board meetings, pool parties, BBQ gatherings, garage sales, and various neighborhood activities to keep residents in the loop. Additionally, you can maintain a community address book that residents can update and search, along with the option to send private messages. Utilize the forms generator to design an unlimited number of custom forms, which can be sent to multiple recipients via email. Showcase your clubhouse, pool, and tennis courts, enabling residents to check availability and make reservations. Form unique groups for discussions about community events, rule changes, or any other topics of interest. Easily manage all your documents and images through our intuitive file manager. With just one click, you can access a simple, powerful, and budget-friendly HOA website tailored to your community's needs. Explore the possibilities of enhancing communication and engagement within your neighborhood today!

Description

TapHero is an innovative platform for managing maintenance requests and ticketing, specifically tailored for homeowners associations (HOAs), condominium associations, and property managers seeking to streamline the handling of community maintenance concerns. Homeowners can easily submit their requests via email, which TapHero promptly transforms into well-organized service tickets. Utilizing AI-driven triage, the platform effectively classifies requests, facilitates ongoing conversations, and allows property managers to assign tickets, oversee response times, and monitor the status of resolutions through a unified dashboard. This email-centric approach eliminates the need for residents to access a portal or download an app, thereby significantly lowering barriers to adoption while enhancing transparency and accountability in community maintenance operations. Furthermore, TapHero ensures that all communication between residents, management teams, and service vendors is well-documented, fostering a collaborative environment in addressing maintenance issues.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$25 per month
Free Trial Yes 
Free Version No 

Pricing Details

$0
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

HOA Total Access

Country

United States

Website

www.hoatotalaccess.com

Vendor Details

Company Name

TapHero

Country

United States

Website

taphero.com

Product Features

HOA

Calendar Management Yes 
Committee Management Yes 
Document Management Yes 
Event Management Yes 
Member Communities Yes 
Member Directory Yes 
Online Payment Processing No 
Property Database Yes 
Website Management Yes 
Work Order Management Yes 

Real Estate Marketing

Advertising Management No 
CMA No 
CRM No 
Contact Management No 
Email Marketing No 
Lead Generation No 
Listing Management / IDX No 
Presentation No 
Reporting / Analytics No 
SEO No 
SMS Marketing No 
Social Media Marketing No 
Virtual Tour No 
Website Builder No 

Product Features

HOA

Calendar Management No 
Committee Management No 
Document Management No 
Event Management No 
Member Communities No 
Member Directory No 
Online Payment Processing No 
Property Database No 
Website Management No 
Work Order Management No 

Rental Property Management

Credit Check No 
Expense Management No 
Online Payments No 
Owner Portal No 
Tax Management No 
Tenant Management No 
Tenant Portal No 
Tenant Screening No 
Vacancy Tracking No 
Website Management No 

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