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Description
The HOA Manager offers an exceptional return on investment by combining management, maintenance, accounting, and reserve studies all within a single application. By employing innovative income-generating strategies, it assists in maintaining necessary reserves without the need to raise assessments, ensuring homeowner satisfaction. A significant feature of the HOA Manager package is the creation of a dedicated website that fosters community engagement, enables online assessment payments, and provides numerous additional services. The primary aim was to deliver an affordable software solution tailored for both management firms and self-governing HOAs, focusing specifically on their essential operational needs instead of the broader rental market. Initially launched as a web-based management tool alongside an HOA website, the long-term vision included the development of a cloud-based desktop version, which led to efforts in both software creation and building the necessary infrastructure. This infrastructure required a unique database and domain for each HOA, facilitating the transition from traditional mail to eDocuments, ultimately streamlining communication and enhancing efficiency within the community. As a result, the HOA Manager not only simplifies operations but also strengthens community ties, making it a valuable asset for any homeowners association.
Description
Fractional Ownership & Timeshare Management Platform
Merlin is purpose-built for vacation ownership clubs, fractional resorts, timeshare operations, and HOA communities. Unlike generic hotel PMS platforms, Merlin handles the operational complexity of fractional ownership natively.
Key Capabilities:
• Fractional Allocation: Points systems, banking/borrowing, fixed/floating weeks, and split-week logic.
• Owner Management: Centralized profiles, usage rights enforcement, and multi-tier ownership structures.
• Reservation Engine: Owner self-service booking portal, rental guest management, and inventory distribution.
• HOA Billing: Automated maintenance fee calculations, owner statements, and payment reconciliation.
• Owner Portal: Self-service reservations, account access, and document management.
API Access
Has API
No
API Access
Has API
Yes
Integrations
HostAccess
No
Pricing Details
$25 per month
Free Trial
Yes
Free Version
No
Pricing Details
Bespoke to suit all clients needs
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
HASoftware
Website
hasoftware.com
Vendor Details
Company Name
Merlin Software
Founded
2006
Country
Global
Website
easymerlin.com
Product Features
HOA
Calendar Management
Yes
Committee Management
Yes
Document Management
Yes
Event Management
Yes
Member Communities
Yes
Member Directory
Yes
Online Payment Processing
Yes
Property Database
Yes
Website Management
Yes
Work Order Management
Yes
Product Features
Club Management
Attendance Tracking
No
Billing & Invoicing
No
Check-In Manager
No
Contract Management
No
Employee Management
No
Event Management
No
Inventory Management
No
Marketing Management
No
Member Portal
No
Membership Management
No
Payment Processing
No
Point of Sale (POS)
No
HOA
Calendar Management
No
Committee Management
No
Document Management
No
Event Management
No
Member Communities
No
Member Directory
No
Online Payment Processing
No
Property Database
No
Website Management
No
Work Order Management
No
Timeshare
Accounting
Yes
Commission Management
Yes
Contract Management
Yes
Lead Management
Yes
Maintenance Management
Yes
Owner Management
Yes
Property Management
Yes
Sales Tracking
Yes
Tour Management
Yes
