Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
HOA Hub serves as a comprehensive software solution designed for the management, continuity, and community needs of self-administered HOAs, POAs, condos, co-ops, and neighborhood associations. It caters to volunteer boards looking to enhance their operations beyond the limitations of Gmail, Google Drive, and spreadsheets by providing a centralized system for managing residents, events, ticketing, document storage featuring AI-driven search (EasyAsk), surveys, billing, communications, and a customizable public-facing community website, which can include a unique domain.
As the pioneering HOA Relationship Management (HRM) platform, HOA Hub offers features that benefit both the board and the residents, creating a direct communication channel through ticketing, transforming documents into a searchable archive to ensure knowledge retention, and turning community events into genuine opportunities for neighborly interaction.
With pricing that begins at 25 units, the system has straightforward flat-rate tiers available for up to 500 units, and a per-unit pricing model for larger associations, with flexible subscription options available on a monthly or annual basis, including a discount for those choosing the annual plan. This multifaceted tool not only simplifies management tasks but also fosters a stronger sense of community engagement among residents.
Description
TapHero is an innovative platform for managing maintenance requests and ticketing, specifically tailored for homeowners associations (HOAs), condominium associations, and property managers seeking to streamline the handling of community maintenance concerns. Homeowners can easily submit their requests via email, which TapHero promptly transforms into well-organized service tickets. Utilizing AI-driven triage, the platform effectively classifies requests, facilitates ongoing conversations, and allows property managers to assign tickets, oversee response times, and monitor the status of resolutions through a unified dashboard. This email-centric approach eliminates the need for residents to access a portal or download an app, thereby significantly lowering barriers to adoption while enhancing transparency and accountability in community maintenance operations. Furthermore, TapHero ensures that all communication between residents, management teams, and service vendors is well-documented, fostering a collaborative environment in addressing maintenance issues.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Stripe
No
Pricing Details
$35/month
Free Trial
No
Free Version
No
Pricing Details
$0
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HOA Hub
Founded
2023
Country
United States
Website
www.hoahub.app
Vendor Details
Company Name
TapHero
Country
United States
Website
taphero.com
Product Features
HOA
Calendar Management
Yes
Committee Management
No
Document Management
Yes
Event Management
Yes
Member Communities
No
Member Directory
Yes
Online Payment Processing
Yes
Property Database
Yes
Website Management
Yes
Work Order Management
Yes
Product Features
HOA
Calendar Management
No
Committee Management
No
Document Management
No
Event Management
No
Member Communities
No
Member Directory
No
Online Payment Processing
No
Property Database
No
Website Management
No
Work Order Management
No
Rental Property Management
Credit Check
No
Expense Management
No
Online Payments
No
Owner Portal
No
Tax Management
No
Tenant Management
No
Tenant Portal
No
Tenant Screening
No
Vacancy Tracking
No
Website Management
No