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Description
HID SAFE Enterprise streamlines identity management security functions via a unified platform that dismantles isolated systems and processes within organizations, fostering interdepartmental collaboration. The HID SAFE Visitor Manager automates the comprehensive visitor lifecycle for any organization, offering a fully web-based solution that encompasses visitor pre-registration, security screening, access permissions, check-in/check-out processes, badge printing, centralized reporting, and audit trails. This adaptable solution can be customized to meet the distinct visitor management needs of each client, making it highly scalable for efficiently handling busy locations with large visitor numbers. Furthermore, HID SAFE Risk Analytics empowers organizations to leverage their physical security data beyond conventional reporting, enabling them to anticipate and enhance their physical security operations effectively. By integrating these advanced tools, organizations can significantly improve their overall security posture and operational efficiency.
Description
friendlyway Visitor Management is a cloud-based solution that automates the full visitor lifecycle – from invitations and pre-registration to self-service check-in, badging, and checkout. It connects with self-service kiosks or tablets so visitors can register themselves, scan a QR code or ID, capture a photo, and instantly receive a printed badge or access card. The system supports different visitor categories (guests, contractors, employees, temp workers, event attendees) and can be deployed across a single site or multiple locations.
Organizations can configure tailored workflows for each visitor type, including pre-visit questionnaires, NDAs and other agreements, safety briefings, knowledge checks, and e-signatures to meet internal policies and regulatory requirements. Online and onsite registration forms, omnichannel invitations and notifications, and multi-language support help standardize the process and deliver a consistent branded experience.
Reception and security teams benefit from real-time dashboards that show who is expected, who is on-site, and when visitors have checked out. The solution integrates with physical access control systems, Microsoft 365/Outlook, calendars, and other enterprise tools to enable host notifications, visit approvals, and automated access provisioning.
Built on the friendlyway Cloud Platform, the visitor management module can be combined with digital signage, wayfinding, and workforce management capabilities to support broader on-site experience and security use cases.
API Access
Has API
No
API Access
Has API
No
Integrations
Check Point IPS
Yes
Check Point Infinity
Yes
Citizen RIMS
Yes
Datacard Secura
Yes
DoorFlow
Yes
Entrust Certificate Hub
Yes
FRONTSTEPS Caliber
Yes
Flamingo Resident Retention
Yes
Future Ticketing
Yes
HubSpot CRM
No
Integrations
Check Point IPS
No
Check Point Infinity
No
Citizen RIMS
No
Datacard Secura
No
DoorFlow
No
Entrust Certificate Hub
No
FRONTSTEPS Caliber
No
Flamingo Resident Retention
No
Future Ticketing
No
HubSpot CRM
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$75 per kiosk/month
Starting price for a simple off-the-shelf process.
Configurable workflows and integration with access management start at $500 per location/month.
Configurable workflows and integration with access management start at $500 per location/month.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
HID Global
Founded
1991
Country
United States
Website
www.hidglobal.com
Vendor Details
Company Name
friendlyway
Founded
1998
Country
USA, Germany
Website
www.friendlyway.com/visitor-management-solution/
Product Features
Identity Management
Access Certification
No
Compliance Management
No
Multifactor Authentication
No
Password Management
No
Privileged Account Management
No
Self-Service Access Request
No
Single Sign On
No
User Activity Monitoring
No
User Provisioning
No
Physical Security
Checkpoint Tracking
No
Customer Management
No
Data Collection
No
Event Management
No
Incident Management
No
Investigation Management
No
Multiple Alarm Queues
No
Visitor Management
Alerts/Notifications
Yes
Badge Management
Yes
Document Management
Yes
ID Scan
No
Pre-Registration
No
Registration Management
Yes
Self Check-in
Yes
Visitor Tracking
No
Watch List
No
Product Features
Visitor Management
Alerts/Notifications
Yes
Badge Management
Yes
Document Management
Yes
ID Scan
Yes
Pre-Registration
Yes
Registration Management
Yes
Self Check-in
Yes
Visitor Tracking
Yes
Watch List
Yes