Average Ratings 10 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

HES LoanBox empowers lending businesses with a fully digital, customizable lending ecosystem that automates complex processes from onboarding to collections. Lenders can deploy online applications, borrower portals, and mobile apps that allow customers to manage loans, payments, and documents without visiting a physical branch. The platform accelerates credit decisions by combining AI-driven scoring, machine-learning risk detection, and instant KYC verification. With built-in workflows, role-based permissions, and e-signature support, LoanBox reduces manual workloads and enhances operational transparency. Real-time notifications, payment schedules, and unified borrower profiles help maintain customer engagement and reduce delinquency rates. Loan officers benefit from smart task management, automated calculations, and detailed reporting tools that support data-driven decisions. HES LoanBox integrates effortlessly with payment providers, third-party services, and financial tools to extend functionality without disrupting existing systems. Designed for alternative lending, POS finance, SME lending, auto loans, and microfinance, it adapts to a wide range of business models.

Description

Loandock serves as an AI-driven platform designed for mortgage processing, catering to independent mortgage banks, brokers, and loan officers who manage their own files. Its intelligent assistant, Clara, seamlessly integrates with clients' existing loan origination systems and lender portals to compile loan packages, gather and verify necessary documents, pre-underwrite files, submit them to lenders, and handle any conditions that may arise. Clara proactively communicates with borrowers and third parties, which include title companies, insurance providers, employers, homeowners associations, servicers, and payoff entities, via text and email. She meticulously checks the submitted documents against each specific requirement, prompts for corrections if details are missing, and organizes materials according to the relevant conditions. Any inquiries that necessitate human judgment are directed to the client’s processing team, while the authority for credit decisions and final clearance of conditions rests with lender underwriters. Additionally, processors have the flexibility to interact with Clara through various platforms such as Slack, Microsoft Teams, email, text, or directly through the Loandock dashboard, thereby enhancing their operational efficiency. This multifaceted support ensures a streamlined mortgage processing experience for all users involved.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

ARIVE No 
Docusign Yes 
Encompass No 
LendingPad No 
Mailchimp Yes 
Microsoft Excel Yes 
Microsoft Teams No 
Plaid Yes 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
Salesforce Yes 
Slack No 
Stripe Yes 
VoPay Yes 

Integrations

ARIVE Yes 
Docusign No 
Encompass Yes 
LendingPad Yes 
Mailchimp No 
Microsoft Excel No 
Microsoft Teams Yes 
Plaid No 
QuickBooks Online No 
QuickBooks Online Advanced No 
Salesforce No 
Slack Yes 
Stripe No 
VoPay No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

Pricing is per file and varies with the number of conditions. Lenders and larger brokerages are priced according to volume and workflow. Files that do not close are not charged; a file that closes late because of Loandock is free.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

HES FinTech

Founded

2012

Country

Lithuania

Website

hesfintech.com/platform/

Vendor Details

Company Name

Loandock

Website

www.loandock.com

Product Features

Commercial Loan

Asset Management Yes 
Audit Trail Yes 
Complex Debt Structures Yes 
Dashboard Yes 
Document Management Yes 
Exposure Management Yes 
Lead Management Yes 
Pipeline Management Yes 
Risk Management Yes 
Trend Analysis Yes 

Loan Origination

Amortization Schedule Yes 
Audit Trail Yes 
Closing Documents Yes 
Compliance Management Yes 
Customer Database Yes 
Digital Signature Yes 
Document Management Yes 
Fee Management Yes 
Loan Processing Yes 
Online Application Yes 

Loan Servicing

Accounting Management Yes 
Amortization Schedule Yes 
Application Management Yes 
Auto Loans Yes 
Automatic Funds Distribution Yes 
Business Loans Yes 
Collateral Tracking Yes 
Collections Management Yes 
Compliance Management Yes 
Construction Loans Yes 
Customer Database Yes 
Fee Management Yes 
Investor Management Yes 
Loan Processing Yes 
Student Loans Yes 

Product Features

Mortgage and Loans

Amortization Schedule No 
Client Database No 
Closing Documents No 
Commercial Mortgages No 
Contact Management No 
Credit Reporting No 
Customer Statements No 
Document Management No 
Electronic Applications No 
Government Loans No 
Loan Origination No 
Loan Servicing No 
Pipeline Management No 
Pre-Qualification No 
Refinance Management No 
Residential Mortgages No 

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