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Description
HERO is an entirely customizable application designed to offer a premier connectivity solution, ensuring exceptional experiences for your customers. You can launch a fully branded and tailored digital app that integrates seamlessly with your current infrastructure. This platform enables you to support customers throughout every stage of their service journey, encompassing onboarding, eKYC, payment processing, subscription management, and in-app eSIM activation. With the HERO mobile app, customers gain a comprehensive view of their services, accessible anytime and from anywhere. Additionally, you can create detailed data analytics on user profiles and service usage across digital platforms, networks, and third-party services. A fully branded web portal enhances this experience by offering engaging self-care and marketplace functionalities for a cohesive omnichannel interaction. The in-app eSIM activation simplifies the mobile service setup process for your customers, requiring just a single tap. HERO encompasses eSIM provisioning, extensive customer analytics, thorough service monitoring, and all the essential tools needed to manage the entire customer lifecycle effectively, ensuring that you meet every customer need with ease. This all-in-one solution positions your business for success in the competitive connectivity landscape.
Description
SimOptions is pioneering the prepaid eSIM marketplace, offering services in over 200 locations. Their offerings are exclusively prepaid, eliminating additional roaming fees, and include options for data-only plans as well as those that support calls and texts. An eSIM is a SIM card that is embedded directly into your device by the manufacturer, meaning it doesn't require physical insertion into your smartphone and can be configured remotely. The functionality of the eSIM mirrors that of a traditional SIM card, with the main differences lying in the installation of the eSIM profile and the activation process. You can store multiple eSIM profiles on your device, such as one for voice calls and another for data usage; however, the total number of eSIMs you can upload is dependent on your smartphone model. It's important to note that only one of these profiles can be active at any time. After purchasing your eSIM, you simply need to scan the provided QR code using a compatible device, and activation occurs instantly following the activation request. This seamless process allows travelers to easily manage their connectivity needs without the hassles of changing physical SIM cards.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
Custom
Free Trial
No
Free Version
No
Pricing Details
$4.50 per 1 GB
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Mobilise
Founded
2011
Country
United Kingdom
Website
www.mobiliseglobal.com
Vendor Details
Company Name
SimOptions
Country
China
Website
www.simoptions.com
