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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

HELPAR is a highly effective collaborative tool designed for remote assistance, integrating video streaming with augmented reality (AR) technology. This advanced system overlays the camera feed from the user’s device with digital visuals, facilitating interactive experiences and the use of AR markers. Users can effortlessly initiate a live video session using their smartphone or smart glasses, allowing for immediate demonstration and explanation of issues. Similar to traditional remote support platforms, it enables real-time sharing of videos and images, but with the added advantage of AR annotations that enhance the clarity of communication. Once placed during a session, these sticky annotations maintain their position for the duration of the remote assistance call, simplifying the process of addressing specific problems. Users can easily highlight areas of concern by utilizing AR markers, while also having the capability to establish trackers based on 3D models, CAD data, or 3D scans without needing complicated setups. This seamless integration of technology not only enhances collaboration but also significantly improves the efficiency of remote guidance.

Description

RemoteMeeting allows you to easily and efficiently use video conferencing. You can use your browser to join and start video conferences. You don't need a dedicated program, you can do it all right from your browser. Present your desktop, share files and mark them up interactively. Record and create automated meeting minutes for later review. RemoteMeeting can automatically detect the speaker and pin it to the main screen for an immersive experience. Remotely diagnose and solve customer's problems by connecting to their PC. Remotely support smartphones, tablets, and PCs as if you were right there. View and assist in any situation or problem that is difficult to explain in words. No matter where you are located, resolve any issues with employees' mobile devices or PCs. RemoteCall is a telecommuting solution that minimizes business interruptions. Reduce time, costs, improve efficiency, and increase customer satisfaction. Remote support via a browser, no installation required.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

INDOAR Yes 
SERVICE AR Yes 

Integrations

INDOAR No 
SERVICE AR No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$17.99
$17.99/month per user
OR
$0.20/minute
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

VIEWAR

Founded

2011

Country

Austria

Website

www.viewar.com/products/helpar

Vendor Details

Company Name

RSUPPORT Co. Ltd.

Country

South Korea

Website

www.remotemeeting.com

Product Features

Product Features

Web Conferencing

Electronic Hand Raising Yes 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

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