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support

Description

HCS OrderImage streamlines the management of physical physician orders and other documentation through electronic means. Tailored specifically for healthcare facilities, this solution, like all HCS clinical software offerings, includes integrated tools for documenting clinical interventions and generating reports without incurring extra costs. Additionally, HCS OrderImage features a messaging system that enhances communication between nursing staff and the pharmacy, along with various tools to optimize pharmacy workflows, enabling pharmacists to prioritize urgent orders ahead of routine ones. Utilizing advanced document imaging technology, the system incorporates existing devices such as scanners, fax machines, or multifunction printers to convert documents into electronic formats. These digital documents are then sent from various locations directly to the pharmacy queue, ensuring that pharmacists can access orders from virtually anywhere. In environments with multiple facilities, this capability further streamlines the ordering process. By facilitating efficient document handling and communication, HCS OrderImage significantly contributes to enhancing overall operational effectiveness in healthcare settings.

Description

Communication between care team members is a complicated relationship between people, devices, hospital systems, and devices. You might have difficulty communicating with an overwhelming amount of data, communication gaps, or inefficient workflows. These issues can make your job more difficult and negatively impact patient outcomes. Spok Care Connect® is the solution. Spok Care Connect, the unified communication platform, allows care team collaboration, closed-loop communication, and secure messaging to improve your clinical workflows. One unified communication platform can solve multiple problems across different departments and locations within your health system.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Avaya Aura
Avaya one-X Communicator
Centricity RIS-IC
Cisco Unified Contact Center
EcoStruxure
EpicCare EMR
FrameworkLTC
Metasys
NextGen Healthcare EHR
Oracle Health EHR
Philips Interoperability Solutions
Veradigm EHR

Integrations

Avaya Aura
Avaya one-X Communicator
Centricity RIS-IC
Cisco Unified Contact Center
EcoStruxure
EpicCare EMR
FrameworkLTC
Metasys
NextGen Healthcare EHR
Oracle Health EHR
Philips Interoperability Solutions
Veradigm EHR

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Health Care Systems

Website

www.hcsinc.net/products/hcs-orderimage.html

Vendor Details

Company Name

Spok

Founded

1984

Country

United States

Website

www.spok.com

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

HIPAA Compliance

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
Documentation Management
For Healthcare
Incident Management
Policy Training
Remediation Management
Risk Management
Vendor Management

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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