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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

HCL IntelliOps Event Management forms part of the Intelligent Full Stack Observability under HCLSoftware Intelligent Operation ecosystem. It is a cutting-edge AI-powered IT Event Management product that empowers organizations with leading capabilities, such as real-time topology based alert correlation, ML based alert correlation and noise reduction. The product integrates seamlessly with an organization's current element monitoring and ITSM software, allowing for efficient and quick resolution.

Description

Synergy serves as an AI-driven command center designed for enterprise IT operations, consolidating fragmented monitoring, ticketing, logging, and documentation into a cohesive interface. By continuously integrating data from tools such as Splunk, New Relic, Jira, ServiceNow, and Confluence, it transforms overwhelming alert storms into well-organized, prioritized insights. Its Smart Incident Workflows streamline routine processes, recommend subsequent actions, identify ownership gaps, and expedite resolutions, thereby reducing the average time for detection and repair. Additionally, Synergy’s proactive monitoring capabilities identify potential risks ahead of conventional alerts, highlight error surges and missed escalations, detect emerging trends, and respond to investigative inquiries using natural language. Furthermore, its integrated root cause analysis tracks incidents comprehensively across timelines, logs, metrics, tickets, and post-mortem evaluations, connecting to related events for immediate context and producing succinct summaries to aid in understanding. Overall, Synergy enhances operational efficiency and effectiveness for IT teams, ensuring they remain ahead of potential issues.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Datadog
New Relic
ServiceNow
Splunk Enterprise
Amazon CloudWatch
Apache Kafka
Azure Monitor
Confluence
Dynatrace
GitHub
Google Cloud Platform
Grafana
HCL BigFix AEX
HCL SX
HCL iObserve
LogicMonitor
RabbitMQ
ScienceLogic
Splunk Cloud Platform
Sumo Logic

Integrations

Datadog
New Relic
ServiceNow
Splunk Enterprise
Amazon CloudWatch
Apache Kafka
Azure Monitor
Confluence
Dynatrace
GitHub
Google Cloud Platform
Grafana
HCL BigFix AEX
HCL SX
HCL iObserve
LogicMonitor
RabbitMQ
ScienceLogic
Splunk Cloud Platform
Sumo Logic

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HCLSoftware

Website

www.hcl-software.com

Vendor Details

Company Name

Unframe

Founded

2024

Country

United States

Website

www.unframe.ai/solutions/synergy

Product Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Product Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

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