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features
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support

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Description

HCL IntelliOps Event Management forms part of the Intelligent Full Stack Observability under HCLSoftware Intelligent Operation ecosystem. It is a cutting-edge AI-powered IT Event Management product that empowers organizations with leading capabilities, such as real-time topology based alert correlation, ML based alert correlation and noise reduction. The product integrates seamlessly with an organization's current element monitoring and ITSM software, allowing for efficient and quick resolution.

Description

Embark on your AIOps journey and revolutionize your IT operations using IBM Cloud Pak for Watson AIOps. This advanced platform integrates sophisticated, explainable AI throughout the ITOps toolchain, enabling you to effectively evaluate, diagnose, and address incidents affecting critical workloads. For those seeking IBM Netcool Operations Insight or earlier IBM IT management solutions, IBM Cloud Pak for Watson AIOps represents the next step in your current entitlements. It allows you to correlate data from all pertinent sources, uncover hidden anomalies, predict potential issues, and expedite resolutions. By proactively mitigating risks and automating runbooks, workflows become significantly more efficient. AIOps tools facilitate the real-time correlation of extensive unstructured and structured data, ensuring that teams can remain focused while gaining valuable insights and recommendations integrated into their existing processes. Additionally, you can create policies at the microservice level, allowing for seamless automation across various application components, ultimately enhancing overall operational efficiency even further. This comprehensive approach ensures that your IT operations are not just reactive but also strategically proactive.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Amazon CloudWatch Yes 
Apache Kafka Yes 
Azure Monitor Yes 
HCL BigFix AEX Yes 
HCL BigFix Service Management Yes 
HCL iObserve Yes 
Hazelcast No 
Humio No 
IBM Data Refinery No 
IBM Turbonomic No 
Microsoft System Center Operations Manager (SCOM) Yes 
New Relic Yes 
OpenNMS Yes 
RabbitMQ Yes 
ScienceLogic Yes 
ServiceNow Yes 
Splunk AppDynamics Yes 
Sumo Logic Yes 
Sysdig Secure No 
Zabbix Yes 

Integrations

Amazon CloudWatch No 
Apache Kafka No 
Azure Monitor No 
HCL BigFix AEX No 
HCL BigFix Service Management No 
HCL iObserve No 
Hazelcast Yes 
Humio Yes 
IBM Data Refinery Yes 
IBM Turbonomic Yes 
Microsoft System Center Operations Manager (SCOM) No 
New Relic No 
OpenNMS No 
RabbitMQ No 
ScienceLogic No 
ServiceNow No 
Splunk AppDynamics No 
Sumo Logic No 
Sysdig Secure Yes 
Zabbix No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

HCLSoftware

Website

www.hcl-software.com

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/cloud/cloud-pak-for-watson-aiops

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management Yes 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis Yes 
Safety Management No 
Task Management No 
Ticket Management Yes 

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

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