Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
HCL Clara is an advanced Intelligent Virtual Assistant that comprehends human queries and delivers responses by leveraging a comprehensive and specialized knowledge repository. This innovative assistant enables seamless interaction with HCL Software products using natural language, allowing users to perform tasks effortlessly while also assisting them in quickly learning to navigate and resolve issues with the software. By offering a personalized, human-like experience available 24/7, Clara effectively reduces the volume of frequently asked questions that typically burden support services. In addition, Clara enhances Semantic Search capabilities within product documentation, thereby improving response rates significantly. Furthermore, Clara streamlines IT operations by saving valuable time, alleviating user burdens, addressing how-to inquiries, and initiating the initial troubleshooting processes for HCL Software products through intuitive voice commands or straightforward text chat. Clara is equipped to access your knowledge resources, provide tailored recommendations, and execute various tasks, all while maintaining the context of ongoing conversations to better understand user intents and needs. With Clara, users can enjoy a more efficient and engaging experience as they interact with HCL’s suite of software solutions.
Description
Create interactive voice-guided tutorials using simple text, and effortlessly incorporate photos, GIFs, or video clips through a drag-and-drop interface. Design detailed step-by-step voice tutorials without needing any coding expertise, and enrich your content with just one click. Document, modify, and disseminate your tutorials in real-time, ensuring they are accessible to you and your team around the clock. The voice control feature allows your employees to remain hands-free while working. Furthermore, AI technology can translate your tutorials into nearly any language, enhancing accessibility. how.fm serves as an intelligent assistant for digital training and performance enhancement in manual procedures, crafts, technical skills, and general how-to knowledge. It empowers new hires, trainees, and temporary workers with self-guided, step-by-step assistance both on and off the job. Moreover, we seamlessly convert your standard operating procedures or any step-by-step documentation into engaging and effective formats. This platform is specifically designed to facilitate the quick integration of new or temporary workers, offering multi-language instructions and hands-free voice control to streamline the training process effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
SaaSOps Marketizer
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
HCL Software
Founded
1976
Country
Italy
Website
www.hcltechsw.com/clara
Vendor Details
Company Name
how.fm
Founded
2018
Country
Germany
Website
www.how.fm/product/
Product Features
Product Features
Work Instructions
Branding & Style Sheets
No
Content Management System
No
Drag and Drop
No
Dynamic Tags
No
Employee Feedback
No
Guide Approval Workflows
No
Media Editor
No
Multi-Brand Publishing
No
Rich Text Editor
No
SSO (SAML)
No
Translations
No
User Management
No
Version Control
No