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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

HCL Clara is an advanced Intelligent Virtual Assistant that comprehends human queries and delivers responses by leveraging a comprehensive and specialized knowledge repository. This innovative assistant enables seamless interaction with HCL Software products using natural language, allowing users to perform tasks effortlessly while also assisting them in quickly learning to navigate and resolve issues with the software. By offering a personalized, human-like experience available 24/7, Clara effectively reduces the volume of frequently asked questions that typically burden support services. In addition, Clara enhances Semantic Search capabilities within product documentation, thereby improving response rates significantly. Furthermore, Clara streamlines IT operations by saving valuable time, alleviating user burdens, addressing how-to inquiries, and initiating the initial troubleshooting processes for HCL Software products through intuitive voice commands or straightforward text chat. Clara is equipped to access your knowledge resources, provide tailored recommendations, and execute various tasks, all while maintaining the context of ongoing conversations to better understand user intents and needs. With Clara, users can enjoy a more efficient and engaging experience as they interact with HCL’s suite of software solutions.

Description

Soul Machines provides an AI platform for building and deploying human-like digital workers across customer experience, enterprise operations, HR, healthcare, and other business functions. Its Digital Workforce platform enables organizations to place AI agents into specific roles while orchestrating the underlying technologies required to perform their work. Soul Machines offers templates for frequently requested digital worker roles so businesses can deploy agents without building every experience from the ground up. Customer Service Agents can respond to routine inquiries and escalate more complicated situations when necessary. HR Benefits Agents can guide employees through benefit options and enrollment processes while providing individualized assistance. Operations Optimization Coaches can support team leaders with organizational design, talent strategy, inventory planning, change management, and identifying potential operational issues. Clinical Trial Onboarding Agents can help patients understand trial protocols, answer questions, and provide individualized support throughout onboarding. Workforce Connect allows digital workers to operate within existing workflow products, while Soul Machines Studio provides an environment for developing custom experiences and integrations. The platform is powered by Soul Machines' Experiential AI technology, which combines cognitive modeling and embodied cognition to give multimodal agents more human-like emotion, understanding, and interaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Axis LMS No 
Google Cloud Platform No 
IBM Watson No 
PwC Amplifier No 
SaaSOps Marketizer Yes 
Zapier No 

Integrations

Amazon Web Services (AWS) Yes 
Axis LMS Yes 
Google Cloud Platform Yes 
IBM Watson Yes 
PwC Amplifier Yes 
SaaSOps Marketizer No 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$40,000/year
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

HCL Software

Founded

1976

Country

Italy

Website

www.hcltechsw.com/clara

Vendor Details

Company Name

AppDirect

Country

United States

Website

www.soulmachines.com

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