Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
It is a hybrid cloud lifecycle management product empowering organizations to optimally govern, provision, monitor, and manage cloud infrastructure. HCL BigFix Cloud Lifecycle Management integrates data visualization and data exploration in an easy-to-use application, enables effective analysis and actionable insights for IaaS and PaaS resources. The data-driven recommendations and advisories from this product ensure that enterprise cloud ecosystems are constantly optimized in areas like utilization, efficiency, automation, and security
Description
HCL BigFix Service Management is an AI-powered enterprise service management platform that streamlines incident, request, problem, change, and asset management through no-code workflows for fast, user-friendly onboarding.
The platform leverages intelligent automation, AI-driven insights, and seamless third-party integrations to improve operational efficiency, reduce costs, and elevate overall service management maturity. It also offers advanced security, anytime-anywhere accessibility, and scalability to support organizations of all sizes.
HCL BigFix Service Management delivers strong governance and control through built-in risk analysis and mitigation capabilities. Its secure, multi-tenant architecture is specifically designed for shared hosting and multi-cloud environments, ensuring strict data segregation across tenants, processes, configurations, transactions, and support teams. This makes it an ideal solution for both large enterprises and Managed Service Providers (MSPs).
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
HCL BigFix
Yes
Active Directory
Yes
Ansible
Yes
Chef
Yes
Cherwell Software
Yes
Cisco Intersight
Yes
Dell APEX AIOps
No
HCL BigFix AEX
No
HCL IntelliOps Event Management
No
HCL MyXalytics
No
Integrations
HCL BigFix
Yes
Active Directory
No
Ansible
No
Chef
No
Cherwell Software
No
Cisco Intersight
No
Dell APEX AIOps
Yes
HCL BigFix AEX
Yes
HCL IntelliOps Event Management
Yes
HCL MyXalytics
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
HCLSoftware
Founded
1991
Country
India
Website
www.hcl-software.com/bigfix/products/cloud-lifecycle-management
Vendor Details
Company Name
HCLSoftware
Founded
2019
Country
United States
Website
www.hcl-software.com/bigfix/products/service-management
Product Features
Cloud Cost Management
Cost Reduction Optimization
Yes
Dashboard
Yes
Data Import/Export
Yes
Data Storage
Yes
Data Visualization
Yes
Resource Usage Reporting
Yes
Roles / Permissions
Yes
Spend and Cost Reporting
Yes
Product Features
IT Service
Contract Management
No
IT Asset Management
No
Incident Management
No
Knowledge Management
No
Release Management
No
Self Service Portal
No
Service Catalog
No
Service Reporting
No
Ticket Management
No
ITSM
Asset Tracking
Yes
Availability Management
No
Change Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Dashboard
No
Incident Management
Yes
Problem Management
Yes
Project Management
No
Release & Deployment Management
No
Self Service Portal
Yes
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No