Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

HCL BigFix AEX is a GenAI-driven agent assist solution designed to revolutionize enterprise service operations. It provides intelligent self-service support, understands employee requests, and continually refines its responses to enhance the employee experience. With its intelligent approach, organizations can deliver exceptional support experiences, streamline operations, and boost overall efficiency and productivity.

Description

Enabling the world’s largest enterprises to oversee and safeguard their essential networks is our mission. Our innovative data model facilitates the rapid collection of new, on-the-spot data within mere seconds, empowering customers, partners, and Tanium to swiftly enhance functionalities on this adaptable platform. With our patented architecture, we can gather and disseminate data to millions of endpoints in a matter of seconds, all without the need for extensive infrastructure. This approach allows for informed decision-making directly at the data generation source: the endpoint itself. Our agent is designed to utilize minimal resources and bandwidth, easily fitting onto the firmware of even the smallest chips. You can broaden your capabilities without increasing Tanium’s operational footprint. We believe that the most effective way for our clients to grasp the full scope of our services is through a live demonstration of our platform in action. Orion Hindawi, the co-founder and CEO of Tanium, will lead you through an interactive keyboard tutorial to showcase the functionality of Tanium and the strength of the platform, enabling you to locate every IT asset you possess in real-time. This hands-on experience illustrates the practical benefits of our technology, ensuring that users can make the most of their IT management strategies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Armis Centrix No 
Avalor No 
Azure Marketplace No 
Chronicle SOAR No 
Cyware No 
HCL IntelliOps Event Management Yes 
Ivanti Application Control Yes 
JupiterOne No 
Microsoft Teams Yes 
MuleSoft RPA Yes 
Nanoheal Yes 
Phosphorus No 
Revelstoke No 
SAP Store Yes 
ServiceNow Yes 
SolarWinds Database Performance Analyzer Yes 
Sunrise HR Case Management No 
UiPath Yes 
appNovi No 

Integrations

Armis Centrix Yes 
Avalor Yes 
Azure Marketplace Yes 
Chronicle SOAR Yes 
Cyware Yes 
HCL IntelliOps Event Management No 
Ivanti Application Control No 
JupiterOne Yes 
Microsoft Teams No 
MuleSoft RPA No 
Nanoheal No 
Phosphorus Yes 
Revelstoke Yes 
SAP Store No 
ServiceNow No 
SolarWinds Database Performance Analyzer No 
Sunrise HR Case Management Yes 
UiPath No 
appNovi Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

HCL Software

Country

United States

Website

www.hcl-software.com/bigfix/aex

Vendor Details

Company Name

Tanium

Country

United States

Website

www.tanium.com

Product Features

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

Product Features

IT Security

Anti Spam No 
Anti Virus No 
Email Attachment Protection No 
Event Tracking No 
IP Protection No 
Internet Usage Monitoring No 
Intrusion Detection System No 
Spyware Removal No 
Two-Factor Authentication No 
Vulnerability Scanning Yes 
Web Threat Management No 
Web Traffic Reporting No 

Network Security

Access Control No 
Analytics / Reporting No 
Compliance Reporting No 
Firewalls No 
Internet Usage Monitoring No 
Intrusion Detection System No 
Threat Response No 
VPN No 
Vulnerability Scanning No 

System Monitoring

Alerts / Notifications Yes 
Antivirus Management No 
Data Backup / Recovery No 
Device Monitoring No 
Inventory Management No 
Patch Management No 
Policy-based Automation Yes 
Remote Monitoring Yes 
Reporting / Analytics Yes 
Risk Analysis No 
Server Monitoring Yes 
Service Configuration Management Yes 

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