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Average Ratings 0 Ratings

Total
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features
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support

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Description

HCL BigFix AEX is a GenAI-driven agent assist solution designed to revolutionize enterprise service operations. It provides intelligent self-service support, understands employee requests, and continually refines its responses to enhance the employee experience. With its intelligent approach, organizations can deliver exceptional support experiences, streamline operations, and boost overall efficiency and productivity.

Description

Remedio is a cutting-edge platform that leverages AI to autonomously manage device posture by continuously identifying, monitoring, and correcting security misconfigurations and configuration drift within both enterprise IT and operational technology environments, ultimately aiming to minimize the attack surface while ensuring compliance and bolstering endpoint security without causing interruptions. It offers real-time insights into configuration vulnerabilities on devices operating on Windows, macOS, and Linux, as well as cloud servers, and automatically implements safe, reversible remediation measures that empower security teams to address gaps confidently without affecting business operations. By simplifying the validation and enforcement of policies, Remedio benchmarks settings against recognized security standards like CIS, NIST, and MITRE frameworks, and persistently reapplies these policies amid updates, user modifications, and the introduction of new devices to uphold secure baselines consistently. In addition to these features, it also facilitates centralized management and governance of Active Directory, Group Policy, MDM, and Intune settings, providing organizations with a comprehensive oversight of their security posture. This holistic approach ensures that organizations can remain agile while reinforcing their defenses against evolving threats.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Active Directory No 
Cherwell Software Yes 
Condeco Yes 
HCL BigFix Service Management Yes 
Matter Center for Office 365 Yes 
Microsoft Intune No 
Microsoft Power BI Yes 
Microsoft System Center Yes 
MuleSoft Anypoint Platform Yes 
MuleSoft RPA Yes 
Nexthink Yes 
Salesforce Yes 
ServiceNow Yes 
SolarWinds Database Performance Analyzer Yes 
SolarWinds IP Address Manager Yes 
SolarWinds Log Analyzer Yes 
SysTrack Yes 
Twilio Yes 
UiPath Yes 

Integrations

Active Directory Yes 
Cherwell Software No 
Condeco No 
HCL BigFix Service Management No 
Matter Center for Office 365 No 
Microsoft Intune Yes 
Microsoft Power BI No 
Microsoft System Center No 
MuleSoft Anypoint Platform No 
MuleSoft RPA No 
Nexthink No 
Salesforce No 
ServiceNow No 
SolarWinds Database Performance Analyzer No 
SolarWinds IP Address Manager No 
SolarWinds Log Analyzer No 
SysTrack No 
Twilio No 
UiPath No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

HCL Software

Country

United States

Website

www.hcl-software.com/bigfix/aex

Vendor Details

Company Name

Remedio

Founded

2019

Country

Israel

Website

remedio.io

Product Features

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

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