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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

HCL BigFix AEX is a GenAI-driven agent assist solution designed to revolutionize enterprise service operations. It provides intelligent self-service support, understands employee requests, and continually refines its responses to enhance the employee experience. With its intelligent approach, organizations can deliver exceptional support experiences, streamline operations, and boost overall efficiency and productivity.

Description

Patchifi is a cloud-based autonomous endpoint management solution designed to streamline patching, compliance, and software deployment processes, ensuring endpoint security and health for IT teams and managed service providers (MSPs) without the need for manual scripting, reliance on WSUS, or intricate infrastructure setups. It performs continuous scans of endpoints to identify missing updates and utilizes policy-driven automation to deploy patches instantly, which assists organizations in swiftly addressing vulnerability gaps, maintaining real-time compliance, and reducing operational interruptions. The platform features centralized dashboards that offer real-time insights into patch statuses, system health, and compliance metrics, while also producing audit-ready reports that facilitate regulatory evaluations. In addition to patch management, Patchifi enhances automated software deployment and configuration enforcement for hybrid workforces, supporting silent application installations, targeted rollouts, and uniform policy enforcement regardless of the user's network location. This comprehensive approach empowers organizations to maintain a secure and compliant IT environment efficiently.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AutoSys Workload Automation Yes 
Cherwell Software Yes 
Condeco Yes 
CrowdStrike Falcon Exposure Management No 
HCL BigFix Service Management Yes 
HCL IntelliOps Event Management Yes 
Ivanti Application Control Yes 
Kibana Yes 
Matter Center for Office 365 Yes 
Microsoft Teams Yes 
MuleSoft RPA Yes 
Nanoheal Yes 
Nexthink Yes 
SAP SuccessFactors Yes 
ServiceNow Yes 
SolarWinds Database Performance Analyzer Yes 
SolarWinds Log Analyzer Yes 
SysTrack Yes 
Tenable One No 

Integrations

AutoSys Workload Automation No 
Cherwell Software No 
Condeco No 
CrowdStrike Falcon Exposure Management Yes 
HCL BigFix Service Management No 
HCL IntelliOps Event Management No 
Ivanti Application Control No 
Kibana No 
Matter Center for Office 365 No 
Microsoft Teams No 
MuleSoft RPA No 
Nanoheal No 
Nexthink No 
SAP SuccessFactors No 
ServiceNow No 
SolarWinds Database Performance Analyzer No 
SolarWinds Log Analyzer No 
SysTrack No 
Tenable One Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$3/month/device
Starts at $3 USD per month per device.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

HCL Software

Country

United States

Website

www.hcl-software.com/bigfix/aex

Vendor Details

Company Name

Patchifi

Founded

2025

Country

United Kingdom

Website

www.patchifi.com

Product Features

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

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