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Average Ratings 0 Ratings
Description
HCL BigFix AEX is a GenAI-driven agent assist solution designed to revolutionize enterprise service operations. It provides intelligent self-service support, understands employee requests, and continually refines its responses to enhance the employee experience. With its intelligent approach, organizations can deliver exceptional support experiences, streamline operations, and boost overall efficiency and productivity.
Description
Patchifi is a cloud-based autonomous endpoint management solution designed to streamline patching, compliance, and software deployment processes, ensuring endpoint security and health for IT teams and managed service providers (MSPs) without the need for manual scripting, reliance on WSUS, or intricate infrastructure setups. It performs continuous scans of endpoints to identify missing updates and utilizes policy-driven automation to deploy patches instantly, which assists organizations in swiftly addressing vulnerability gaps, maintaining real-time compliance, and reducing operational interruptions. The platform features centralized dashboards that offer real-time insights into patch statuses, system health, and compliance metrics, while also producing audit-ready reports that facilitate regulatory evaluations. In addition to patch management, Patchifi enhances automated software deployment and configuration enforcement for hybrid workforces, supporting silent application installations, targeted rollouts, and uniform policy enforcement regardless of the user's network location. This comprehensive approach empowers organizations to maintain a secure and compliant IT environment efficiently.
API Access
Has API
No
API Access
Has API
No
Integrations
AutoSys Workload Automation
Yes
Cherwell Software
Yes
Condeco
Yes
CrowdStrike Falcon Exposure Management
No
HCL BigFix Service Management
Yes
HCL IntelliOps Event Management
Yes
Ivanti Application Control
Yes
Kibana
Yes
Matter Center for Office 365
Yes
Microsoft Teams
Yes
Integrations
AutoSys Workload Automation
No
Cherwell Software
No
Condeco
No
CrowdStrike Falcon Exposure Management
Yes
HCL BigFix Service Management
No
HCL IntelliOps Event Management
No
Ivanti Application Control
No
Kibana
No
Matter Center for Office 365
No
Microsoft Teams
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$3/month/device
Starts at $3 USD per month per device.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
HCL Software
Country
United States
Website
www.hcl-software.com/bigfix/aex
Vendor Details
Company Name
Patchifi
Founded
2025
Country
United Kingdom
Website
www.patchifi.com
Product Features
Conversational AI
Code-free Development
Yes
Contextual Guidance
Yes
For Developers
Yes
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
Yes
Speech Recognition
Yes
Speech Synthesis
Yes
Virtual Assistant
Yes