Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

HCL BigFix AEX is a GenAI-driven agent assist solution designed to revolutionize enterprise service operations. It provides intelligent self-service support, understands employee requests, and continually refines its responses to enhance the employee experience. With its intelligent approach, organizations can deliver exceptional support experiences, streamline operations, and boost overall efficiency and productivity.

Description

Monitor and manage the Digital Employee Experience. IT can improve technology's ability engage, empower, and delight employees at work by keeping an eye on the digital employee experience. Your next move is crucial when IT is under pressure to make everything work. Get all the real-time information you need to prevent disruptions from happening. Cloud-native platform to manage digital employee experience. Nexthink Experience helps you identify and solve problems, automates responses and continuously improves employee experience.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ServiceNow Yes 
AutoSys Workload Automation Yes 
Boomi Yes 
Cherwell Software Yes 
Condeco Yes 
HCL BigFix Yes 
HCL BigFix Service Management Yes 
HCL IntelliOps Event Management Yes 
HCL MyXalytics No 
Kibana Yes 
Matter Center for Office 365 Yes 
Microsoft Power BI Yes 
Microsoft System Center Yes 
Microsoft Teams Yes 
Nanoheal Yes 
SolarWinds IP Address Manager Yes 
SolarWinds Log Analyzer Yes 
Splunk Enterprise No 
SysTrack Yes 
WorkFusion Yes 

Integrations

ServiceNow Yes 
AutoSys Workload Automation No 
Boomi No 
Cherwell Software No 
Condeco No 
HCL BigFix No 
HCL BigFix Service Management No 
HCL IntelliOps Event Management No 
HCL MyXalytics Yes 
Kibana No 
Matter Center for Office 365 No 
Microsoft Power BI No 
Microsoft System Center No 
Microsoft Teams No 
Nanoheal No 
SolarWinds IP Address Manager No 
SolarWinds Log Analyzer No 
Splunk Enterprise Yes 
SysTrack No 
WorkFusion No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

HCL Software

Country

United States

Website

www.hcl-software.com/bigfix/aex

Vendor Details

Company Name

Nexthink

Founded

2004

Country

Switzerland

Website

www.nexthink.com

Product Features

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

Alternatives

HCL BigFix Reviews

HCL BigFix

HCL Software

Alternatives

Riverbed Aternity Reviews

Riverbed Aternity

Riverbed Technology
TeamViewer DEX Reviews

TeamViewer DEX

TeamViewer