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ease
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design
support

Average Ratings 0 Ratings

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design
support

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Description

HCL BigFix AEX is a GenAI-driven agent assist solution designed to revolutionize enterprise service operations. It provides intelligent self-service support, understands employee requests, and continually refines its responses to enhance the employee experience. With its intelligent approach, organizations can deliver exceptional support experiences, streamline operations, and boost overall efficiency and productivity.

Description

Monitor and manage the Digital Employee Experience. IT can improve technology's ability engage, empower, and delight employees at work by keeping an eye on the digital employee experience. Your next move is crucial when IT is under pressure to make everything work. Get all the real-time information you need to prevent disruptions from happening. Cloud-native platform to manage digital employee experience. Nexthink Experience helps you identify and solve problems, automates responses and continuously improves employee experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ServiceNow
AutoSys Workload Automation
Boomi
Condeco
HCL BigFix
HCL BigFix AEX
HCL IntelliOps Event Management
HCL MyXalytics FinOps
Ivanti Application Control
Juriba Enterprise
LayerX
Microsoft Power BI
Microsoft Teams
MuleSoft RPA
Nanoheal
Nexthink
SolarWinds Database Performance Analyzer
SolarWinds IP Address Manager
SolarWinds Log Analyzer

Integrations

ServiceNow
AutoSys Workload Automation
Boomi
Condeco
HCL BigFix
HCL BigFix AEX
HCL IntelliOps Event Management
HCL MyXalytics FinOps
Ivanti Application Control
Juriba Enterprise
LayerX
Microsoft Power BI
Microsoft Teams
MuleSoft RPA
Nanoheal
Nexthink
SolarWinds Database Performance Analyzer
SolarWinds IP Address Manager
SolarWinds Log Analyzer

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HCL Software

Country

United States

Website

www.hcl-software.com/bigfix/aex

Vendor Details

Company Name

Nexthink

Founded

2004

Country

Switzerland

Website

www.nexthink.com

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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