Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
HCL BigFix AEX is a GenAI-driven agent assist solution designed to revolutionize enterprise service operations. It provides intelligent self-service support, understands employee requests, and continually refines its responses to enhance the employee experience. With its intelligent approach, organizations can deliver exceptional support experiences, streamline operations, and boost overall efficiency and productivity.
Description
Revolutionize the delivery of IT services in your contemporary workplace environment. Achieve seamless management of modern workplace operations and drive digital transformation through Microsoft Intune. Facilitate a highly efficient Microsoft 365 ecosystem that empowers users to utilize their preferred devices and applications while ensuring data security. Manage iOS, Android, Windows, and macOS devices securely through a unified endpoint management solution. Enhance the efficiency of deployment, provisioning, policy management, app distribution, and updates through streamlined automation. Maintain a cutting-edge, scalable cloud service architecture that is distributed globally to keep your systems current. Utilize the power of the intelligent cloud to gain valuable insights and establish baselines for your security configurations and policies. Protect sensitive data effectively, especially when devices are not directly managed by your organization but are used by employees or partners to access work-related information. Intune's app protection policies allow for meticulous control over Office 365 data on mobile devices, ensuring compliance and security. By implementing these solutions, organizations can create a resilient digital environment that adapts to the evolving needs of the workforce.
API Access
Has API
No
API Access
Has API
No
Integrations
ALVAO IT Service Management
No
Activate IAM
No
Adaptiva OneSite Anywhere
No
Asset Management for Jira
No
Check Point Exposure Management
No
Condeco
Yes
DriveStrike
No
FileBrowser Professional
No
Freshservice
No
Hypergate Files
No
Integrations
ALVAO IT Service Management
Yes
Activate IAM
Yes
Adaptiva OneSite Anywhere
Yes
Asset Management for Jira
Yes
Check Point Exposure Management
Yes
Condeco
No
DriveStrike
Yes
FileBrowser Professional
Yes
Freshservice
Yes
Hypergate Files
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HCL Software
Country
United States
Website
www.hcl-software.com/bigfix/aex
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
www.microsoft.com/en-us/microsoft-365/enterprise-mobility-security/microsoft-intune
Product Features
Conversational AI
Code-free Development
Yes
Contextual Guidance
Yes
For Developers
Yes
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
Yes
Speech Recognition
Yes
Speech Synthesis
Yes
Virtual Assistant
Yes
Product Features
Mobile Device Management (MDM)
Automatic Device Recognition
No
Data Management
Yes
Deployment Management
Yes
Inventory Management
No
Maintenance Utilities
No
Procurement Management
No
Remote Update / Installation
Yes
Software Management
Yes
Synchronization Management
No
Wireless Network Support
No