Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

HCL BigFix AEX is a GenAI-driven agent assist solution designed to revolutionize enterprise service operations. It provides intelligent self-service support, understands employee requests, and continually refines its responses to enhance the employee experience. With its intelligent approach, organizations can deliver exceptional support experiences, streamline operations, and boost overall efficiency and productivity.

Description

Revolutionize the delivery of IT services in your contemporary workplace environment. Achieve seamless management of modern workplace operations and drive digital transformation through Microsoft Intune. Facilitate a highly efficient Microsoft 365 ecosystem that empowers users to utilize their preferred devices and applications while ensuring data security. Manage iOS, Android, Windows, and macOS devices securely through a unified endpoint management solution. Enhance the efficiency of deployment, provisioning, policy management, app distribution, and updates through streamlined automation. Maintain a cutting-edge, scalable cloud service architecture that is distributed globally to keep your systems current. Utilize the power of the intelligent cloud to gain valuable insights and establish baselines for your security configurations and policies. Protect sensitive data effectively, especially when devices are not directly managed by your organization but are used by employees or partners to access work-related information. Intune's app protection policies allow for meticulous control over Office 365 data on mobile devices, ensuring compliance and security. By implementing these solutions, organizations can create a resilient digital environment that adapts to the evolving needs of the workforce.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ALVAO IT Service Management No 
Activate IAM No 
Adaptiva OneSite Anywhere No 
Asset Management for Jira No 
Check Point Exposure Management No 
Condeco Yes 
DriveStrike No 
FileBrowser Professional No 
Freshservice No 
Hypergate Files No 
Lojycal No 
Microsoft Security Copilot No 
Microsoft Teams Yes 
Oomnitza No 
Sassafras AllSight No 
SecureW2 No 
Strategy Overview No 
Sunrise HR Case Management No 
iVerify No 
runZero No 

Integrations

ALVAO IT Service Management Yes 
Activate IAM Yes 
Adaptiva OneSite Anywhere Yes 
Asset Management for Jira Yes 
Check Point Exposure Management Yes 
Condeco No 
DriveStrike Yes 
FileBrowser Professional Yes 
Freshservice Yes 
Hypergate Files Yes 
Lojycal Yes 
Microsoft Security Copilot Yes 
Microsoft Teams No 
Oomnitza Yes 
Sassafras AllSight Yes 
SecureW2 Yes 
Strategy Overview Yes 
Sunrise HR Case Management Yes 
iVerify Yes 
runZero Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

HCL Software

Country

United States

Website

www.hcl-software.com/bigfix/aex

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

www.microsoft.com/en-us/microsoft-365/enterprise-mobility-security/microsoft-intune

Product Features

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

Product Features

Mobile Device Management (MDM)

Automatic Device Recognition No 
Data Management Yes 
Deployment Management Yes 
Inventory Management No 
Maintenance Utilities No 
Procurement Management No 
Remote Update / Installation Yes 
Software Management Yes 
Synchronization Management No 
Wireless Network Support No 

Alternatives

HCL BigFix Reviews

HCL BigFix

HCL Software

Alternatives

Iru Reviews

Iru

Iru (formerly Kandji)