Average Ratings 1 Rating
Average Ratings 2 Ratings
Description
HCL BigFix AEX is a GenAI-driven agent assist solution designed to revolutionize enterprise service operations. It provides intelligent self-service support, understands employee requests, and continually refines its responses to enhance the employee experience. With its intelligent approach, organizations can deliver exceptional support experiences, streamline operations, and boost overall efficiency and productivity.
Description
Transform the way IT protects laptops and desktops, smartphones, tablet, wearables, and the Internet of Things. IBM MaaS360® protects devices, apps, content and data so you can rapidly scale your remote workforce and bring-your-own-device (BYOD) initiatives while building a zero trust strategy with modern device management. You can also use artificial intelligence (AI), contextual analytics, to gain actionable insights.
Rapid deployment across leading operating systems and devices allows you to manage and protect your remote workers in minutes.
Upgrade to the paid version to start using the full product. All settings and device enrollments will be retained. Our product support team will be available to you 24x7.
Integrate MaaS360 into your existing technologies, and use its endpoint security built-in to keep your total costs of ownership where you desire.
API Access
Has API
No
API Access
Has API
No
Integrations
Bigtincan
No
Boomi
Yes
CentreStack
No
Check Point Infinity
No
Cherwell Software
Yes
Cynerio
No
HCL BigFix Service Management
Yes
HCL IntelliOps Event Management
Yes
LayerX
Yes
Microsoft Teams
Yes
Integrations
Bigtincan
Yes
Boomi
No
CentreStack
Yes
Check Point Infinity
Yes
Cherwell Software
No
Cynerio
Yes
HCL BigFix Service Management
No
HCL IntelliOps Event Management
No
LayerX
No
Microsoft Teams
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$5/device and $10/user/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
HCL Software
Country
United States
Website
www.hcl-software.com/bigfix/aex
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/maas360
Product Features
Conversational AI
Code-free Development
Yes
Contextual Guidance
Yes
For Developers
Yes
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
Yes
Speech Recognition
Yes
Speech Synthesis
Yes
Virtual Assistant
Yes
Product Features
Endpoint Detection and Response (EDR)
Behavioral Analytics
No
Blacklisting/Whitelisting
No
Continuous Monitoring
No
Malware/Anomaly Detection
No
Prioritization
No
Remediation Management
No
Root Cause Analysis
No
Endpoint Protection
Activity Log
No
Antivirus
No
Application Security
No
Behavioral Analytics
No
Device Management
No
Encryption
No
Signature Matching
No
Web Threat Management
No
Whitelisting / Blacklisting
No
Mobile Device Management (MDM)
Automatic Device Recognition
Yes
Data Management
Yes
Deployment Management
No
Inventory Management
Yes
Maintenance Utilities
No
Procurement Management
No
Remote Update / Installation
No
Software Management
No
Synchronization Management
No
Wireless Network Support
No
Mobility
App Management
No
Barcode Scanning
No
Compliance Management
No
Content Management
No
Data Collection
No
Data Management
No
File Management
No
Forms Automation
No
Mobile Messaging
No
Remote Access
No
Remote Systems Monitoring
No