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Average Ratings 0 Ratings
Description
HCL BigFix AEX is a GenAI-driven agent assist solution designed to revolutionize enterprise service operations. It provides intelligent self-service support, understands employee requests, and continually refines its responses to enhance the employee experience. With its intelligent approach, organizations can deliver exceptional support experiences, streamline operations, and boost overall efficiency and productivity.
Description
It is a hybrid cloud lifecycle management product empowering organizations to optimally govern, provision, monitor, and manage cloud infrastructure. HCL BigFix Cloud Lifecycle Management integrates data visualization and data exploration in an easy-to-use application, enables effective analysis and actionable insights for IaaS and PaaS resources. The data-driven recommendations and advisories from this product ensure that enterprise cloud ecosystems are constantly optimized in areas like utilization, efficiency, automation, and security
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Cherwell Software
Yes
HCL BigFix
Yes
Microsoft System Center
Yes
ServiceNow
Yes
Ansible
No
AutoSys Workload Automation
Yes
Google Chat
Yes
HCL IntelliOps Event Management
Yes
Ivanti Application Control
Yes
Kibana
Yes
Integrations
Cherwell Software
Yes
HCL BigFix
Yes
Microsoft System Center
Yes
ServiceNow
Yes
Ansible
Yes
AutoSys Workload Automation
No
Google Chat
No
HCL IntelliOps Event Management
No
Ivanti Application Control
No
Kibana
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
HCL Software
Country
United States
Website
www.hcl-software.com/bigfix/aex
Vendor Details
Company Name
HCLSoftware
Founded
1991
Country
India
Website
www.hcl-software.com/bigfix/products/cloud-lifecycle-management
Product Features
Conversational AI
Code-free Development
Yes
Contextual Guidance
Yes
For Developers
Yes
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
Yes
Speech Recognition
Yes
Speech Synthesis
Yes
Virtual Assistant
Yes
Product Features
Cloud Cost Management
Cost Reduction Optimization
Yes
Dashboard
Yes
Data Import/Export
Yes
Data Storage
Yes
Data Visualization
Yes
Resource Usage Reporting
Yes
Roles / Permissions
Yes
Spend and Cost Reporting
Yes