Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Hawk AI combines AI and traditional rule-based approaches to monitor financial transactions. This ensures financial institutions are in compliance with anti-money laundering regulations. The solution includes classic rule-based models. These are enhanced with auto-closing features that are based on machine-learning models that learn from investigators' decisions through our case manager.
Hawk AI uses Anomaly Detection as a machine learning model that is unsupervised. This allows Hawk AI to identify new patterns in crime using insights from the platform's overarching nature which spans multiple financial institutions. The platform gives full transparency to machine decisions in order to provide the necessary clarity for regulators who require "explainable" AI. It also instills trust in the machine's actions. Hawk AI uses Artificial Intelligence to maximize automation and delivers significant cost savings through a 70% reduction in the required resources.
Description
Spring Labs is an innovative AI leader focused on improving efficiency and profitability within the financial services industry by leveraging advanced AI technologies. Their primary offering, Zanko, acts as an AI assistant for financial institutions, optimizing customer support and compliance workflows by automating various tasks, which allows for enhanced self-service options, increased team productivity, and an improved customer experience. The tools within Zanko empower compliance teams to cut down complaint analysis and triage times by an impressive 70% through automated processes like classification, tagging, profiling, and root cause identification. Furthermore, Zanko interprets user questions and converts them into actionable solutions, which boosts the productivity of customer service agents by 50% and fosters reliable self-service through its customer support chat feature, leading to a 30% decrease in routine support inquiries. In this way, Spring Labs continues to drive transformation in the financial services landscape, positioning institutions to better serve their clients effectively.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Atfinity
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Hawk.ai
Founded
2018
Country
Germany
Website
hawk.ai
Vendor Details
Company Name
Spring Labs
Country
United States
Website
www.springlabs.com
Product Features
AML
Behavioral Analytics
Yes
Case Management
Yes
Compliance Reporting
Yes
Identity Verification
No
Investigation Management
No
PEP Screening
Yes
Risk Assessment
Yes
SARs
Yes
Transaction Monitoring
Yes
Watch List
Yes
Financial Risk Management
Compliance Management
No
Credit Risk Management
No
For Hedge Funds
No
Liquidity Analysis
No
Loan Portfolio Management
No
Market Risk Management
No
Operational Risk Management
No
Portfolio Management
No
Portfolio Modeling
No
Risk Analytics Benchmarks
No
Stress Tests
No
Value At Risk Calculation
No
Product Features
Compliance
Archiving & Retention
No
Artificial Intelligence (AI)
No
Audit Management
No
Compliance Tracking
No
Controls Testing
No
Environmental Compliance
No
FDA Compliance
No
HIPAA Compliance
No
ISO Compliance
No
Incident Management
No
OSHA Compliance
No
Risk Management
No
Sarbanes-Oxley Compliance
No
Surveys & Feedback
No
Version Control
No
Workflow / Process Automation
No