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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

HALO is an essential component of your operations, serving as a robust Business Management Platform (BMP) hosted in the cloud. This platform employs a strategic methodology to oversee every revenue-generating facet of your enterprise. With HALO at your disposal, you can effectively manage all aspects that contribute to your income, which encompasses your team of instructors, scheduling range time, organizing courses, handling rentals, managing memberships, and overseeing your apparel line. Additionally, it allows for customers to sign waivers and store them online for convenient access. The Business Manager facilitates the establishment of all pertinent social media accounts, enhancing your online presence. You can effortlessly run promotions through your website, supported by our marketing expertise. Furthermore, we will create and implement email campaigns directed at your entire mailing list, ensuring that your outreach is comprehensive. We take care of everything so that your representatives can focus on what truly matters, while we keep an eye on all the details and manage them efficiently. This way, you can concentrate on growing your business without being burdened by administrative tasks.

Description

Support Fusion is an integration platform that requires no coding, specifically designed for Managed Service Providers (MSPs) catering to enterprise clients. Our application streamlines the synchronization of tickets between ITSM systems like ServiceNow, Jira, and Zendesk, and MSP PSA tools such as ConnectWise, Autotask, and HaloPSA. It allows for seamless bi-directional syncing of tickets, statuses, comments, and attachments, ensuring that both parties remain informed without the hassle of redundant tasks. This solution helps MSPs save significant time each week, prevent SLA violations, and achieve precise reporting with minimal manual input. Targeted at mid-to-large MSPs that support enterprise accounts, Support Fusion reduces unnecessary duplication of work and fosters growth by transforming support data into actionable service intelligence. Users can quickly initiate the process using our prebuilt connectors and easy-to-follow setup, eliminating the need for custom scripts or extensive development work, making it an efficient choice for businesses looking to enhance their service delivery. Additionally, the platform's user-friendly interface helps teams get accustomed to the system in no time, further contributing to operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Autotask PSA No 
HaloPSA No 
Jira Service Management No 
ServiceNow No 
Zendesk No 

Integrations

Autotask PSA Yes 
HaloPSA Yes 
Jira Service Management Yes 
ServiceNow Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$500
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

HALO Range Solutions

Country

United States

Website

www.halorangesolutions.com

Vendor Details

Company Name

Support Fusion

Founded

2025

Country

Australia

Website

www.suppfusion.com

Product Features

Firearms

ATF Compliance No 
Accounting / ERP No 
Analytics / Reporting No 
Audit Trail No 
Background Check No 
Barcode Scanning / Printing No 
CRM No 
Electronic 4473 No 
Electronic Bound Book No 
FFL No 
For Shooting Instructors No 
For Shooting Ranges No 
Inventory Management No 
Point of Sale (POS) No 
Purchasing / Procurement No 
eCommerce / Online Sales No 
eZ Check Verification No 

Product Features

Service Desk

CMDB No 
Change Management No 
IT Asset Management No 
Incident Management No 
Knowledge Base No 
Mobile Access No 
Procurement Management No 
Remote Control No 
SLA Management No 
Self Service Portal No 

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