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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

GURU is designed to be an easy-to-use system for installation and configuration. If you've previously installed software on your device, setting up GURU will feel equally effortless. In case you run into any challenges, don’t hesitate to seek assistance. To initiate the installation of GURU, start by downloading the GURU Console, which serves as the primary interface for the system and allows you to manage add-ins. Once you’ve successfully set up the console, you can enhance your system's capabilities by adding your desired functionalities through various add-ins. Feel free to explore the add-in library, download as many as you wish, and install them into the console, ensuring you are fully equipped and ready to use GURU! Additionally, the flexibility of GURU allows you to customize your experience continuously as new add-ins become available.

Description

We assist you in connecting with your customers at every stage of their experience, covering everything from sales to service and support. With hi.guru, you can ensure that no opportunity for engagement is overlooked, as our platform is easily accessible on both web and mobile devices, making it convenient for users to stay connected on the go.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$9 per user per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Cedesta Systems

Founded

2007

Country

United States

Website

www.cedesta.com/products.html

Vendor Details

Company Name

hi.guru

Founded

2017

Country

Malta

Website

hi.guru

Product Features

CMMS

Asset Tracking Yes 
Calibration Management No 
Inventory Control Yes 
Key & Lock Management No 
Mobile Access Yes 
Preventive Maintenance Yes 
Purchasing Yes 
Scheduling Yes 
Service History Tracking No 
Technician Management No 
Work Order Management Yes 

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

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