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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

GuildQuality specializes in customer satisfaction surveys, performance analytics, and marketing strategies tailored for conscientious home builders, remodelers, and service providers. Trusted by those who prioritize quality, our platform has been instrumental for nearly twenty years, serving over 15,000 professionals in the industry to foster excellence and continuous improvement. We can help you achieve similar success as well. By leveraging actionable customer feedback, you can gain deep insights into your business and facilitate its growth. This proactive approach allows you to address potential issues before they arise, empowering your team to perform at their best. Furthermore, you can showcase your dedication to outstanding customer service to a targeted audience of homeowners. Our services enable you to connect with high-quality leads and boost your business. With our commitment to ensuring a high response rate, we maintain consistent professionalism through proactive outreach and a dedicated team of survey specialists, helping you to elevate your brand in the competitive market. Trust in GuildQuality to drive your success.

Description

We alleviate the burden of customer service, technical support, and back-office tasks while enhancing their efficiency. From the moment you engage with us, a dedicated team will be assigned to assist you in maintaining quality even during high demand, swiftly onboarding new staff, and refining your operational processes. By partnering with Peak Support, you can concentrate on growing your business, ensuring that your customers receive the outstanding service they expect. Each client is supported by a committed account manager who collaborates with you to establish objectives for the team, provides performance insights, and offers actionable recommendations based on those insights. Our customer service representatives come with an average of eight years of experience in the industry and possess numerous positive endorsements. We deliver top-notch customer service across various channels, including email, phone, chat, and social media platforms. Additionally, we specialize in technical support for both hardware and software companies, ensuring comprehensive assistance through Facebook, Twitter, Snapchat, and any other social media avenue. Our commitment to excellence means that your customers will always have access to knowledgeable and responsive support, no matter where they choose to reach out.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook No 
Flip No 
Job Dox Yes 
LeadPerfection Yes 
Snapchat No 
X (Twitter) No 

Integrations

Facebook Yes 
Flip Yes 
Job Dox No 
LeadPerfection No 
Snapchat Yes 
X (Twitter) Yes 

Pricing Details

$100 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

GuildQuality

Founded

1988

Country

United States

Website

www.guildquality.com

Vendor Details

Company Name

Peak Support

Founded

2015

Country

United States

Website

peaksupport.io

Product Features

Construction Management

Accounting Integration No 
Budget Tracking/Job Costing Yes 
CRM Yes 
Change Orders No 
Commercial No 
Contract Management No 
Contractors No 
Equipment Tracking Yes 
Estimating No 
Incident Reporting No 
Mobile Access Yes 
Offline Access Yes 
RFI & Submittals No 
Residential Yes 
Subcontractor Management No 
Timesheets No 

Product Features

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