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Description
Guestware operates as a Software as a Service (SaaS) provider, offering a cloud-based solution that serves as a budget-friendly alternative to traditional on-premise software management. This setup not only enhances deployment versatility but also significantly reduces overall expenses. With Guestware's management tools, hotel service teams can effectively cater to the unique preferences and requests of each guest, ensuring a superior experience. The platform automates and streamlines staff assignments, facilitating prompt resolution of guest issues and requests. Additionally, Guestware harnesses data analytics to cut operational costs while boosting guest satisfaction levels. It meticulously tracks and consolidates all guest-related information and interactions in a single interface. Furthermore, it integrates smoothly with property management systems (PMS) and central reservation systems (CRS), simplifying the process of attending to cherished guests. By intelligently scheduling and monitoring preventive maintenance tasks, Guestware helps minimize capital expenditures for owners and enhances facility upkeep to achieve optimal guest contentment. Overall, the comprehensive features of Guestware enable hotels to maintain a high standard of service while managing resources efficiently.
Description
Transform your hotel’s sales processes with an all-in-one solution that redefines efficiency. This robust tool allows for the seamless automation of essential operations. myhotelCRM equips hotel operators with innovative features aimed at boosting revenue and improving operational workflows. Regardless of whether you manage a boutique establishment or a vast hotel chain, myhotelCRM serves as a reliable ally in enhancing your sales performance. Specifically designed for the hospitality sector, our tailored CRM solutions fit hotels of various sizes and styles. From small independent hotels to expansive chains, our sales automation tools are crafted to optimize your operations significantly. With myhotelCRM, you can streamline workflows, improve customer engagement, and increase profitability. Additionally, our solutions are mobile-friendly and adaptable, providing you with the convenience to access them on any device or operating system, ensuring you stay connected no matter where you are. With such versatility, myhotelCRM stands out as a comprehensive choice for modern hoteliers seeking to thrive in a competitive market.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Guestware
Founded
1990
Country
United States
Website
www.guestware.com
Vendor Details
Company Name
Bingoforge
Country
India
Website
www.bingoforge.com/myhotelcrm-sales-automation
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental