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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Guestware operates as a Software as a Service (SaaS) provider, offering a cloud-based solution that serves as a budget-friendly alternative to traditional on-premise software management. This setup not only enhances deployment versatility but also significantly reduces overall expenses. With Guestware's management tools, hotel service teams can effectively cater to the unique preferences and requests of each guest, ensuring a superior experience. The platform automates and streamlines staff assignments, facilitating prompt resolution of guest issues and requests. Additionally, Guestware harnesses data analytics to cut operational costs while boosting guest satisfaction levels. It meticulously tracks and consolidates all guest-related information and interactions in a single interface. Furthermore, it integrates smoothly with property management systems (PMS) and central reservation systems (CRS), simplifying the process of attending to cherished guests. By intelligently scheduling and monitoring preventive maintenance tasks, Guestware helps minimize capital expenditures for owners and enhances facility upkeep to achieve optimal guest contentment. Overall, the comprehensive features of Guestware enable hotels to maintain a high standard of service while managing resources efficiently.

Description

Touch Stay is an app-like digital guidebook that enhances guest experiences by providing important property and local information. Hosts are able to customize the guidebooks by adding their branding, photos and videos. This ensures guests have all the information they need at their fingertips, without having to download anything. The features include an AI assistant to create guides quickly, an upsell widget for additional services, and integration with property management software for streamlined operations. Touch Stay consolidates information like check-in procedures and Wi-Fi codes to reduce guest inquiries. This saves hosts time and improves guest satisfaction. The platform is available in multiple languages, and it also allows offline access. This makes it a useful tool for hospitality professionals around the world.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Airbnb No 
Avantio No 
Escapia No 
Guesty No 
Hospitable No 
Hostaway No 
INTELITY Yes 
Innspire Yes 
Lodgify No 
OwnerRez No 
Smily No 

Integrations

Airbnb Yes 
Avantio Yes 
Escapia Yes 
Guesty Yes 
Hospitable Yes 
Hostaway Yes 
INTELITY No 
Innspire No 
Lodgify Yes 
OwnerRez Yes 
Smily Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$99/year
14 Free Trial - no commitment required
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Guestware

Founded

1990

Country

United States

Website

www.guestware.com

Vendor Details

Company Name

Touch Stay

Founded

2014

Country

United Kingdom

Website

touchstay.com

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) Yes 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Product Features

Vacation Rental

Contact Management Yes 
Fee / Commission Management No 
Guest Reviews / Ratings Yes 
Housekeeping Management Yes 
Lead Management No 
Owner Statements No 
Payment Processing No 
Property Database No 
Reservations Management No 
Vendor Management No 
Work Order Management No 

Alternatives

Alternatives