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Description

Guestware operates as a Software as a Service (SaaS) provider, offering a cloud-based solution that serves as a budget-friendly alternative to traditional on-premise software management. This setup not only enhances deployment versatility but also significantly reduces overall expenses. With Guestware's management tools, hotel service teams can effectively cater to the unique preferences and requests of each guest, ensuring a superior experience. The platform automates and streamlines staff assignments, facilitating prompt resolution of guest issues and requests. Additionally, Guestware harnesses data analytics to cut operational costs while boosting guest satisfaction levels. It meticulously tracks and consolidates all guest-related information and interactions in a single interface. Furthermore, it integrates smoothly with property management systems (PMS) and central reservation systems (CRS), simplifying the process of attending to cherished guests. By intelligently scheduling and monitoring preventive maintenance tasks, Guestware helps minimize capital expenditures for owners and enhances facility upkeep to achieve optimal guest contentment. Overall, the comprehensive features of Guestware enable hotels to maintain a high standard of service while managing resources efficiently.

Description

Rezlynx PMS streamlines everyday operations while equipping your staff with essential tools and insights to enhance their workflow. This fully customizable, PCI-compliant solution features a robust rate and availability management system that refreshes in real time, making it adaptable for hotels or groups of any size. With comprehensive visibility across all online distribution platforms, including major OTAs, the GDS, and additional Guestline and third-party systems, you can oversee bookings, operations, and a myriad of other features from one central hub. This allows for the seamless setup and management of all aspects crucial to running efficiently throughout the guest journey. By providing front desk teams with up-to-date availability, they can handle reservations from various sources while also promoting upselling opportunities. Furthermore, integrating all services and amenities ensures a more holistic experience for your guests, ultimately elevating their stay. This innovative system not only enhances operational efficiency but also fosters stronger guest relationships.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cendyn CMS No 
Cendyn Guestrev No 
FairPlanner No 
For-Sight CRM No 
Guestline No 
HotelAppz No 
HotelPartner Yield Management No 
Hotelbird No 
Hotellistat No 
IDeaS G3 RMS No 
INTELITY Yes 
Impala No 
IronWiFi No 
RoomPriceGenie No 
UpsellGuru No 
Wildix No 
happyhotel No 

Integrations

Cendyn CMS Yes 
Cendyn Guestrev Yes 
FairPlanner Yes 
For-Sight CRM Yes 
Guestline Yes 
HotelAppz Yes 
HotelPartner Yield Management Yes 
Hotelbird Yes 
Hotellistat Yes 
IDeaS G3 RMS Yes 
INTELITY No 
Impala Yes 
IronWiFi Yes 
RoomPriceGenie Yes 
UpsellGuru Yes 
Wildix Yes 
happyhotel Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Guestware

Founded

1990

Country

United States

Website

www.guestware.com

Vendor Details

Company Name

Guestline

Founded

1991

Country

United Kingdom

Website

www.guestline.com

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) Yes 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental Yes 

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