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Average Ratings 1 Rating
Description
Guestware operates as a Software as a Service (SaaS) provider, offering a cloud-based solution that serves as a budget-friendly alternative to traditional on-premise software management. This setup not only enhances deployment versatility but also significantly reduces overall expenses. With Guestware's management tools, hotel service teams can effectively cater to the unique preferences and requests of each guest, ensuring a superior experience. The platform automates and streamlines staff assignments, facilitating prompt resolution of guest issues and requests. Additionally, Guestware harnesses data analytics to cut operational costs while boosting guest satisfaction levels. It meticulously tracks and consolidates all guest-related information and interactions in a single interface. Furthermore, it integrates smoothly with property management systems (PMS) and central reservation systems (CRS), simplifying the process of attending to cherished guests. By intelligently scheduling and monitoring preventive maintenance tasks, Guestware helps minimize capital expenditures for owners and enhances facility upkeep to achieve optimal guest contentment. Overall, the comprehensive features of Guestware enable hotels to maintain a high standard of service while managing resources efficiently.
Description
Rezlynx PMS streamlines everyday operations while equipping your staff with essential tools and insights to enhance their workflow. This fully customizable, PCI-compliant solution features a robust rate and availability management system that refreshes in real time, making it adaptable for hotels or groups of any size. With comprehensive visibility across all online distribution platforms, including major OTAs, the GDS, and additional Guestline and third-party systems, you can oversee bookings, operations, and a myriad of other features from one central hub. This allows for the seamless setup and management of all aspects crucial to running efficiently throughout the guest journey. By providing front desk teams with up-to-date availability, they can handle reservations from various sources while also promoting upselling opportunities. Furthermore, integrating all services and amenities ensures a more holistic experience for your guests, ultimately elevating their stay. This innovative system not only enhances operational efficiency but also fosters stronger guest relationships.
API Access
Has API
No
API Access
Has API
No
Integrations
Cendyn CMS
No
Cendyn Guestrev
No
FairPlanner
No
For-Sight CRM
No
Guestline
No
HotelAppz
No
HotelPartner Yield Management
No
Hotelbird
No
Hotellistat
No
IDeaS G3 RMS
No
Integrations
Cendyn CMS
Yes
Cendyn Guestrev
Yes
FairPlanner
Yes
For-Sight CRM
Yes
Guestline
Yes
HotelAppz
Yes
HotelPartner Yield Management
Yes
Hotelbird
Yes
Hotellistat
Yes
IDeaS G3 RMS
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Guestware
Founded
1990
Country
United States
Website
www.guestware.com
Vendor Details
Company Name
Guestline
Founded
1991
Country
United Kingdom
Website
www.guestline.com
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
Yes
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
Yes
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
Yes
Single Property
Yes
Vacation Rental
Yes