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Description
Guestware operates as a Software as a Service (SaaS) provider, offering a cloud-based solution that serves as a budget-friendly alternative to traditional on-premise software management. This setup not only enhances deployment versatility but also significantly reduces overall expenses. With Guestware's management tools, hotel service teams can effectively cater to the unique preferences and requests of each guest, ensuring a superior experience. The platform automates and streamlines staff assignments, facilitating prompt resolution of guest issues and requests. Additionally, Guestware harnesses data analytics to cut operational costs while boosting guest satisfaction levels. It meticulously tracks and consolidates all guest-related information and interactions in a single interface. Furthermore, it integrates smoothly with property management systems (PMS) and central reservation systems (CRS), simplifying the process of attending to cherished guests. By intelligently scheduling and monitoring preventive maintenance tasks, Guestware helps minimize capital expenditures for owners and enhances facility upkeep to achieve optimal guest contentment. Overall, the comprehensive features of Guestware enable hotels to maintain a high standard of service while managing resources efficiently.
Description
Trusted by thousands, Operto Teams (formerly VRScheduler) puts everything you need to get your vacation rental, hotel or cleaning service work done in one place. It's the calm, organized way to manage your cleaning and maintenance staff.
Operto Teams has the best feature set on the market.
Property Management Software Integration - Operto Teams communicates directly with over 40 PMS through API to gain access to property and booking information.
The administrative dashboard is a top-level view of issues and tasks to know immediately, from anywhere, what needs attention.
The Drag and Drop Staff Scheduling allows you to quickly adjust staff assignments and dates with the visual scheduling tool.
The QuickBooks integration includes pushing Billing and Payroll (Time Tracking) information into QuickBooks. Versions supported: Quickbooks Online, Quickbook Desktop Enterprise, Quickbooks Desktop Pro.
With Time Tracking, you can track staff hours per day and tasks.
Auto-create tasks for each new booking based on custom rules. Set unlimited rules based on check-in, check-out, mid-stay, mid-vacancy and on a set schedule. Assign default staff and estimate time to complete.
API Access
Has API
No
API Access
Has API
Yes
Integrations
365Villas
No
Airbnb
No
Avantio
No
Booking Automation
No
BrightSide
No
CiiRUS
No
Cloudbeds
No
Escapia
No
Guesty
No
Hostfully
No
Integrations
365Villas
Yes
Airbnb
Yes
Avantio
Yes
Booking Automation
Yes
BrightSide
Yes
CiiRUS
Yes
Cloudbeds
Yes
Escapia
Yes
Guesty
Yes
Hostfully
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$70/month
$70/mo. up to 10 properties $7/mo. ea addl
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Guestware
Founded
1990
Country
United States
Website
www.guestware.com
Vendor Details
Company Name
Operto Guest Technologies
Founded
2016
Country
United States
Website
operto.com/teams/
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
Yes
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Cleaning Services
Billing & Invoicing
Yes
Client Management
Yes
Dispatch Management
Yes
Inventory Control
No
Job Management
Yes
Mobile Access
Yes
Payroll Management
Yes
Quotes / Estimates
No
Recurring Appointments
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Work Order Management
Yes
Employee Scheduling
Appointment Management
Yes
Automated Scheduling
Yes
Calendar Management
Yes
Employee Database
Yes
Group Scheduling
Yes
Messaging
Yes
Mobile Access
No
Payroll Management
Yes
Reporting/Analytics
Yes
Resource Management
Yes
Schedule Distribution
Yes
Scheduling
Yes
Shift Scheduling
Yes
Shift Swapping
No
Time Clock
Yes
Time Tracking
Yes
Vacation / Leave Tracking
Yes
Field Service Management
Billing & Invoicing
Yes
Contact Database
No
Contract Management
No
Customer Database
Yes
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
Yes
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
Yes
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
Yes
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
Yes
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
No
Marketing Management
No
Multi-Property
Yes
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Rental Property Management
Credit Check
No
Expense Management
Yes
Online Payments
Yes
Owner Portal
Yes
Tax Management
No
Tenant Management
No
Tenant Portal
No
Tenant Screening
No
Vacancy Tracking
No
Website Management
No
Service Dispatch
Billing & Invoicing
Yes
Call Center Management
No
Contract Management
No
Customer Database
Yes
Inventory Control
No
Job Management
Yes
Job Tracking
Yes
Mobile Access
Yes
Routing
Yes
Scheduling
Yes
Self Service Portal
No
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
Yes
Lead Management
No
Owner Statements
Yes
Payment Processing
No
Property Database
Yes
Reservations Management
No
Vendor Management
Yes
Work Order Management
Yes
