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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Guestnet serves as an essential multi-channel platform tailored for the hospitality industry, boasting distinctive features that set it apart. Its user-friendly technical implementation benefits both guests and operations while offering comprehensive support. Notably, Guestnet eliminates the need for app installations or device purchases, making it accessible for all. With over 1,600 hospitality businesses leveraging Guestnet to enhance their processes, boost sales, and elevate the guest experience, it has proven its value. This innovative information system ensures that guests receive optimal assistance wherever they are, at any time. The content is seamlessly distributed across various channels, facilitating better customer communication. Additionally, the platform simplifies experience planning by providing always current and personalized data, ensuring that guests receive tailored experiences every time.

Description

The comprehensive hospitality suite offers effortless guest interactions, equips staff with streamlined communication tools, and serves as a centralized management system that unifies all components. Transform your hospitality approach by integrating a single, cohesive platform—whether through a web interface or an app—that interlinks guest services, hotel applications, mobile check-in and key access, interactive television, internal staff communication, advanced AI-driven review management, intelligent task organization, and additional features into one robust AI-powered ecosystem. This singular ecosystem effectively coordinates the entire guest journey, starting from inquiries via chat or email pre-travel, to planning activities, welcoming guests during their stay, mobile check-in and key access, food and beverage requests, and much more. Moreover, with the help of the sophisticated AI engine, tasks can be automatically generated and assigned to the appropriate department based on guest interactions, ensuring efficiency at every step of the process. Ultimately, this solution not only enhances the guest experience but also streamlines operations for the staff, paving the way for a new standard in hospitality service.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ALICE No 
AXIS Camera Station No 
Agilysys InfoGenesis No 
Cenium No 
Cisco Secure Cloud Analytics No 
Experion PKS No 
Facebook Messenger No 
Guestware No 
Huawei Cloud No 
Infor CRM No 
Maestro PMS No 
Oracle Hospitality Suite8 No 
Protel Cloud PMS No 
SMS|Host No 
Samsung Pass No 
SmartButler No 
SynergyMMS No 
Touché POS No 
Veloce No 
WhatsApp No 

Integrations

ALICE Yes 
AXIS Camera Station Yes 
Agilysys InfoGenesis Yes 
Cenium Yes 
Cisco Secure Cloud Analytics Yes 
Experion PKS Yes 
Facebook Messenger Yes 
Guestware Yes 
Huawei Cloud Yes 
Infor CRM Yes 
Maestro PMS Yes 
Oracle Hospitality Suite8 Yes 
Protel Cloud PMS Yes 
SMS|Host Yes 
Samsung Pass Yes 
SmartButler Yes 
SynergyMMS Yes 
Touché POS Yes 
Veloce Yes 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Guestnet

Founded

2017

Country

Italy

Website

www.guest.net

Vendor Details

Company Name

Innspire

Country

Sweden

Website

www.innspire.com

Product Features

Alternatives

Alternatives

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