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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Guestnet serves as an essential multi-channel platform tailored for the hospitality industry, boasting distinctive features that set it apart. Its user-friendly technical implementation benefits both guests and operations while offering comprehensive support. Notably, Guestnet eliminates the need for app installations or device purchases, making it accessible for all. With over 1,600 hospitality businesses leveraging Guestnet to enhance their processes, boost sales, and elevate the guest experience, it has proven its value. This innovative information system ensures that guests receive optimal assistance wherever they are, at any time. The content is seamlessly distributed across various channels, facilitating better customer communication. Additionally, the platform simplifies experience planning by providing always current and personalized data, ensuring that guests receive tailored experiences every time.

Description

Hoteza web enhances guest safety by reducing direct interactions with hotel personnel, enabling guests to communicate their preferences, needs, or inquiries via chat. The platform includes features such as PMS guest profile synchronization, personalized app links, and guest billing, along with seamless integration into service optimization systems and room controls. Guests can effortlessly schedule cleaning services, request extra pillows, or reserve a table at the hotel restaurant while also checking the availability of the SPA center. In addition to conveniently displaying check-out details, including the bill, the system allows guests to bypass lengthy queues at reception through a quick check-out feature. Communication with hotel staff is also streamlined via a built-in messenger, ensuring prompt responses to any questions guests may have. Furthermore, QR codes can be strategically placed on printed and digital materials throughout the hotel, such as at the front desk, inside elevators, or on key card holders, providing guests with easy access to essential services and information. This innovative approach reinforces a safe and efficient hotel experience for all visitors.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Guestnet

Founded

2017

Country

Italy

Website

www.guest.net

Vendor Details

Company Name

Hoteza

Website

hoteza.app

Product Features

Product Features

Alternatives

Alternatives

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