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Average Ratings 9 Ratings

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Description

Guestmeter.com is the one-stop solution for all your reputation and guest feedback needs. You can use Guestmeter.com online to manage your reputation and conduct guest satisfaction surveys. It allows you to interact with guests and manage online reviews on Tripadvisor, Booking and Hostelworld, Zomato and Yelp. Our mobile app allows you to manage guest feedbacks from anywhere you are. You can also receive real-time alerts so you can quickly take action to ensure your guests leave your business happy. Are you not yet a customer? Visit www.guestmeter.com to request a demo. The key features of Guestmeter app are: SOLUTION FOR GUEST SATISFACTION QUESTION - Send a post-stay e-mail or international SMS survey to increase your online reviews on Tripadvisor, Bookings, Hostelworld and Zomato.

Description

Stop managing an overwhelming array of over 20 separate tools for your hotel, restaurant, spa, or venue. This innovative platform consolidates all your products, services, bookings, forms, contracts, memberships, and transactions into one cohesive and flexible system. As a result, your operations become more straightforward for staff, smoother for customers, and more intelligent for your business. Enhance your competitive advantage with robust features designed to streamline your workflow: Real-Time Data Engine: Maintain alignment across your entire operation. Bookings, schedules, and customer information are updated instantly within the platform, guaranteeing your team always has access to the most accurate data. Configurable Guest Journeys: Tailor every interaction to reflect your brand identity, from customized booking processes to individualized confirmations. The platform is designed to adapt seamlessly to your operational style. Role-Based Control: Establish defined permission levels to restrict staff access to only what is necessary. This approach minimizes errors, enhances security, and simplifies the training process for new employees. With these powerful tools at your disposal, you can elevate your establishment to new heights of efficiency and customer satisfaction.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Axis LMS Yes 
Chargebee Yes 
Clock PMS+ Yes 
Cloudbeds Yes 
Mews Yes 
PayPal Yes 
SiteMinder Yes 
Stayntouch PMS Yes 
Tripadvisor Yes 
Wufoo Yes 
Zapier Yes 

Integrations

Axis LMS No 
Chargebee No 
Clock PMS+ No 
Cloudbeds No 
Mews No 
PayPal No 
SiteMinder No 
Stayntouch PMS No 
Tripadvisor No 
Wufoo No 
Zapier No 

Pricing Details

$49/monthly/per property
Small package starling from $49. Guestmeter account plans have various pricing tiers to meet the needs from small to x-large packages.
Free Trial Yes 
Free Version No 

Pricing Details

£300 per sublocation per month
Pricing monthly
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Guestmeter

Founded

2019

Country

Turkey

Website

www.guestmeter.com

Vendor Details

Company Name

Tiquo

Founded

2025

Website

tiquo.co

Product Features

Car Rental

Billing & Invoicing No 
Fines Management No 
Fleet Management No 
Quotes / Estimates No 
Rate Tables No 
Reservations Management No 
Split Billing No 
Vehicle Tracking No 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics Yes 
Bug Reports No 
Community Feedback Tools Yes 
Live Chat No 
Negative Feedback Management Yes 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture No 
Surveys Yes 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools Yes 
Voice of the Customer (VoC) No 
Website Feedback Yes 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management Yes 

Email Marketing

A/B Testing No 
Artificial Intelligence No 
Auto-Responders Yes 
CAN SPAM Compliance No 
Customer Surveys Yes 
Drip Campaigns No 
Dynamic Content No 
Event Triggered Email Yes 
Image Library Yes 
Landing Pages/Web Forms No 
Mailing List Management Yes 
Mobile Optimized Emails Yes 
Reporting/Analytics No 
Subscriber Management No 
Template Management Yes 
WYSIWYG Email Editor No 

Hostel Management

Cash Drawer Management No 
Dorms No 
Employee Management No 
GDS / OTA Integration No 
Housekeeping Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Price Optimization No 
Private Rooms No 
Reservations Management No 

Hotel Channel Management

Inventory Management No 
Kill Switch No 
Promotions Management No 
Rate Management No 
Reservations Management No 
Restriction Management No 

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing No 
White Label No 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS No 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting Yes 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

SMS Survey

Alerts / Notifications No 
Analytics / Reporting No 
Audience Targeting No 
Campaign Management No 
Contact Management No 
Customizable Templates No 
Keyword Tracking No 
MMS No 
Mass Texting No 
Message Personalization No 
Scheduled Messaging No 
Survey Builder No 
Template Management No 

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey Yes 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Product Features

Business Management

Billing & Invoicing Yes 
CRM Yes 
Employee Management Yes 
Financial Management Yes 
Inventory Management Yes 
Marketing Management Yes 
Order Management Yes 
Point of Sale (POS) Yes 
Project Management Yes 
Purchasing Yes 
Scheduling Yes 
Time & Expense Tracking Yes 
Training Management Yes 
Vendor Management Yes 

Gym Management

Attendance Tracking Yes 
Billing & Invoicing Yes 
Calendar Management Yes 
Class Scheduling Yes 
Client Portal Yes 
Email Campaign Management Yes 
Employee Scheduling Yes 
Membership Management Yes 
Online Booking Yes 
Payment Processing Yes 
Waiver Management Yes 

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing Yes 
Inventory Management Yes 
Kitchen Management Yes 
Menu Management Yes 
Payroll Management Yes 
Point of Sale (POS) Yes 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking Yes 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management Yes 

Spa

Appointment Management Yes 
Client Management Yes 
Employee Management Yes 
Inventory Management Yes 
Loyalty Program Yes 
Membership Management Yes 
Online Booking Yes 
Payroll & Commission Yes 
Point of Sale (POS) Yes 

Alternatives

Alternatives