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Description

Guestmeter.com is the one-stop solution for all your reputation and guest feedback needs. You can use Guestmeter.com online to manage your reputation and conduct guest satisfaction surveys. It allows you to interact with guests and manage online reviews on Tripadvisor, Booking and Hostelworld, Zomato and Yelp. Our mobile app allows you to manage guest feedbacks from anywhere you are. You can also receive real-time alerts so you can quickly take action to ensure your guests leave your business happy. Are you not yet a customer? Visit www.guestmeter.com to request a demo. The key features of Guestmeter app are: SOLUTION FOR GUEST SATISFACTION QUESTION - Send a post-stay e-mail or international SMS survey to increase your online reviews on Tripadvisor, Bookings, Hostelworld and Zomato.

Description

Our purpose is to enable you to discover greater freedom and take control over your operations using our property management software tailored for campgrounds, RV parks, hotels, and hospitality. Working alongside you, we aim to stimulate growth, enhance your day-to-day efficiency, and facilitate the creation of unforgettable guest experiences! Whether it's an overnight stay, a weekend retreat or a vacation, these occasions rely on businesses like yours, who are dedicated to enhancing every guest's experience. Behind your business, we ensure that you are equipped with everything required to make that happen. Our acclaimed property management system (PMS), empowers you to steer your entire enterprise from a unified and centralized platform. Speak to us about starting your business transformation today.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

PayPal Yes 
3CX No 
Bepoz Point of Sale No 
Calumo No 
Cloudbeds Yes 
Ezidebit No 
Idealpos No 
Mailchimp No 
MyStay No 
OpenKey No 
QuickBooks Online No 
Reckon One No 
ReviewPro No 
SiteMinder Yes 
Slack No 
Stayntouch PMS Yes 
Stripe No 
SwiftPOS No 
Wufoo Yes 
Xero No 

Integrations

PayPal Yes 
3CX Yes 
Bepoz Point of Sale Yes 
Calumo Yes 
Cloudbeds No 
Ezidebit Yes 
Idealpos Yes 
Mailchimp Yes 
MyStay Yes 
OpenKey Yes 
QuickBooks Online Yes 
Reckon One Yes 
ReviewPro Yes 
SiteMinder No 
Slack Yes 
Stayntouch PMS No 
Stripe Yes 
SwiftPOS Yes 
Wufoo No 
Xero Yes 

Pricing Details

$49/monthly/per property
Small package starling from $49. Guestmeter account plans have various pricing tiers to meet the needs from small to x-large packages.
Free Trial Yes 
Free Version No 

Pricing Details

Free
We offer a range of packages to suit your budget and requirements. Designed to be modular, you can add on and pay for only the features that you want and need.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Guestmeter

Founded

2019

Country

Turkey

Website

www.guestmeter.com

Vendor Details

Company Name

Storable Newbook

Founded

2010

Country

Australia, United States, New Zealand

Website

www.newbook.cloud

Product Features

Car Rental

Billing & Invoicing No 
Fines Management No 
Fleet Management No 
Quotes / Estimates No 
Rate Tables No 
Reservations Management No 
Split Billing No 
Vehicle Tracking No 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics Yes 
Bug Reports No 
Community Feedback Tools Yes 
Live Chat No 
Negative Feedback Management Yes 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture No 
Surveys Yes 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools Yes 
Voice of the Customer (VoC) No 
Website Feedback Yes 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management Yes 

Email Marketing

A/B Testing No 
Artificial Intelligence No 
Auto-Responders Yes 
CAN SPAM Compliance No 
Customer Surveys Yes 
Drip Campaigns No 
Dynamic Content No 
Event Triggered Email Yes 
Image Library Yes 
Landing Pages/Web Forms No 
Mailing List Management Yes 
Mobile Optimized Emails Yes 
Reporting/Analytics No 
Subscriber Management No 
Template Management Yes 
WYSIWYG Email Editor No 

Hostel Management

Cash Drawer Management No 
Dorms No 
Employee Management No 
GDS / OTA Integration No 
Housekeeping Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Price Optimization No 
Private Rooms No 
Reservations Management No 

Hotel Channel Management

Inventory Management No 
Kill Switch No 
Promotions Management No 
Rate Management No 
Reservations Management No 
Restriction Management No 

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing No 
White Label No 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS No 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting Yes 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

SMS Survey

Alerts / Notifications No 
Analytics / Reporting No 
Audience Targeting No 
Campaign Management No 
Contact Management No 
Customizable Templates No 
Keyword Tracking No 
MMS No 
Mass Texting No 
Message Personalization No 
Scheduled Messaging No 
Survey Builder No 
Template Management No 

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey Yes 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Product Features

Camp Management

Attendance Management Yes 
Billing & Invoicing Yes 
Customer Management Yes 
Food Service Management No 
For Campgrounds Yes 
For Summer Camps No 
Medical Management No 
Online Registration Yes 
Parent Portal No 
Program Management No 
Registration Management Yes 
Scheduling Yes 
Staff Management No 

Campground Management

Asset Management Yes 
Check-in / Check-out Yes 
Multi-Location Yes 
Online Booking Yes 
Permit Management No 
Point of Sale (POS) Yes 
Rental Management Yes 
Reservations Management Yes 
Site Maps Yes 
Utility Billing Yes 

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental Yes 

Hostel Management

Cash Drawer Management No 
Dorms Yes 
Employee Management No 
GDS / OTA Integration Yes 
Housekeeping Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Price Optimization Yes 
Private Rooms Yes 
Reservations Management Yes 

Marine

Accounting Management Yes 
Ballast Table No 
Barcodes No 
Boat Maintenance Yes 
Manufacturing/Supplier Pricebooks No 
Marina Management Yes 
Maritime Crew Management No 
Routing No 
Scheduling Yes 
Storage Management Yes 

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM No 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Vacation Rental

Contact Management Yes 
Fee / Commission Management Yes 
Guest Reviews / Ratings Yes 
Housekeeping Management Yes 
Lead Management Yes 
Owner Statements No 
Payment Processing Yes 
Property Database Yes 
Reservations Management Yes 
Vendor Management Yes 
Work Order Management No 

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