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Description
We understand that time is your most valuable asset, and it should be focused on creating memorable experiences for your guests instead of handling hotel management tasks. This is why our offerings—including a property management system, channel manager, website, electronic point of sale, payment solutions, and booking engine—are all crafted to enhance GuestTime. The group now enjoys access to consolidated data, with reports automatically sent to regional managers, streamlining operations. Additionally, these systems enable hotels to fully capitalize on revenue opportunities from non-residential sales while boosting guest spending. Overall, the implementation of our system has positively impacted numerous facets of the business, and we are excited about the transition we made. We can provide you and your staff with the essential tools needed to thrive in hotel operations, including an intuitive property management system and integrated channel management solutions. Our intelligent property management solutions encompass every element vital for effectively running a hospitality business, particularly in managing bookings and payments, ensuring you can focus on what truly matters. With this comprehensive support, your team can elevate the guest experience to new heights.
Description
RoomRaccoon is an innovative all-in-one Hotel Management System trusted by thousands of independent properties across the globe.
The powerful cloud-based system harnesses smart automation to streamline property operations, boost revenue and enhance the guest experience.
With RoomRaccoon, hoteliers can access a property management system, channel manager, booking engine and payment platform – all in one place! Other features include housekeeping management, revenue management, upselling, online check-in, and more.
It is also intuitive and simple to use and offers outstanding support, should you need it.
Try it for free for 14 days.
API Access
Has API
No
API Access
Has API
Yes
Integrations
DigitalGuest
Yes
FLEXIPASS
Yes
OpenKey
Yes
RevControl
Yes
Akia
No
Cendyn CRS
No
DATEV
No
Flipdish
Yes
GuestCentric
No
Jamezz
No
Integrations
DigitalGuest
Yes
FLEXIPASS
Yes
OpenKey
Yes
RevControl
Yes
Akia
Yes
Cendyn CRS
Yes
DATEV
Yes
Flipdish
No
GuestCentric
Yes
Jamezz
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$180
Price dependent on the number of rooms and RoomRaccoon subscription tier.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Guestline
Country
United Kingdom
Website
www.guestline.com
Vendor Details
Company Name
RoomRaccoon
Founded
2017
Country
Netherlands
Website
roomraccoon.com
Product Features
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
No
Group Reservations
No
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
No
Room Booking Management
No
Third Party Booking
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
No
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Hostel Management
Cash Drawer Management
Yes
Dorms
Yes
Employee Management
No
GDS / OTA Integration
Yes
Housekeeping Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Price Optimization
Yes
Private Rooms
Yes
Reservations Management
Yes
Hotel Channel Management
Inventory Management
Yes
Kill Switch
Yes
Promotions Management
Yes
Rate Management
Yes
Reservations Management
Yes
Restriction Management
Yes
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
Yes
Lead Management
No
Owner Statements
No
Payment Processing
Yes
Property Database
No
Reservations Management
Yes
Vendor Management
Yes
Work Order Management
No
