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Description
Guestara is an AI-powered guest management platform that layers on top of a hotel's existing property management system rather than replacing it, connecting to PMS, channel managers, and payment gateways so properties add a modern guest experience without changing their core stack.
The platform unifies the guest journey in one system: AI-powered ID scanning for contactless check-in in about 30 seconds, a 24/7 AI chatbot trained on each property's data with smart escalation, and a unified inbox across WhatsApp, email, SMS, and social. It also handles AI-driven upselling, in-room dining and F&B ordering, integrated payments, automated review collection, and keyless entry across 50+ smart lock brands.
It integrates with Cloudbeds, Oracle OPERA, Mews, Apaleo, Hotelogix, eZee, Beds24, SiteMinder, Guesty, Hostaway, Stripe, and Razorpay. Built for independent hotels, resorts, hostels, short-term rentals, and growing hotel groups, with onboarding in about a week.
Description
Address staff shortages by enabling guests to utilize their own smartphones for check-in, giving them more freedom to explore and enjoy hotel facilities. Enhance guest safety and reduce operational expenses with Zaplox’s bespoke branded app, which features contactless check-in/checkout, mobile key access, and mobile payment options. By collaborating effectively with various hotel systems vendors, Zaplox ensures seamless integration with top property management systems, BLE locks, payment solutions, and other hotel technologies. This partnership allows your hotel to achieve both cost savings and a more efficient deployment process. Whether you manage a city hotel, resort, or casino, Zaplox offers a tailored solution that fits your needs. Our contactless solutions, including mobile check-in and keys, are designed to scale, making them perfect for both large hotel chains and independent establishments. Guests can skip the lines at the front desk and easily check in and print their key cards using the Zaplox self-service kiosk, available around the clock, ensuring a hassle-free experience. This innovative approach not only enhances guest satisfaction but also optimizes hotel operations by streamlining the check-in process.
API Access
Has API
No
API Access
Has API
No
Integrations
Adyen
No
Beds24
Yes
Cashfree Payments
Yes
Cloudbeds
Yes
Gmail
Yes
Hotelogix
Yes
Instagram
Yes
LINE
Yes
Maestro PMS
No
Mews
Yes
Integrations
Adyen
Yes
Beds24
No
Cashfree Payments
No
Cloudbeds
No
Gmail
No
Hotelogix
No
Instagram
No
LINE
No
Maestro PMS
Yes
Mews
No
Pricing Details
$99/month
Priced per room, per month, billed monthly, with lower per-room rates on quarterly and yearly prepayment. Power starts at $2.5/room/month ($99/month minimum), Premium at $4.5/room/month ($189/month minimum). Enterprise is custom-quoted from a $349/month minimum and includes bespoke integrations, a white-labeled app, and a dedicated account manager. Short-term rental pricing differs. Optional add-ons available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Guestara
Founded
2024
Country
India
Website
www.guestara.com
Vendor Details
Company Name
Zaplox
Founded
2010
Country
Sweden
Website
zaplox.com
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
