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Description
Guestara is an AI-powered guest management platform that layers on top of a hotel's existing property management system rather than replacing it, connecting to PMS, channel managers, and payment gateways so properties add a modern guest experience without changing their core stack.
The platform unifies the guest journey in one system: AI-powered ID scanning for contactless check-in in about 30 seconds, a 24/7 AI chatbot trained on each property's data with smart escalation, and a unified inbox across WhatsApp, email, SMS, and social. It also handles AI-driven upselling, in-room dining and F&B ordering, integrated payments, automated review collection, and keyless entry across 50+ smart lock brands.
It integrates with Cloudbeds, Oracle OPERA, Mews, Apaleo, Hotelogix, eZee, Beds24, SiteMinder, Guesty, Hostaway, Stripe, and Razorpay. Built for independent hotels, resorts, hostels, short-term rentals, and growing hotel groups, with onboarding in about a week.
Description
Transform your reception into a virtual experience while enhancing your guests' stay with seamless contactless check-in and entry using a virtual key. With Vikey4 domotics, you can minimize waste and reduce energy expenses by implementing automatic settings that deactivate heating and cooling systems when guests vacate the premises. This advanced automation system not only boosts safety in hotels, B&Bs, or apartments but also ensures that both you and your guests receive real-time alerts to address situations such as smoke, flooding, or excessive noise that may disrupt the surrounding area. Each reservation triggers the creation of a unique, time-sensitive access code through Vikey, eliminating the need for physical keys and streamlining the access process. Additionally, you can keep a close watch on noise levels, receiving notifications whenever they surpass your predetermined thresholds, thus maintaining a peaceful environment for everyone involved. This innovative approach not only enhances guest convenience but also fosters a more responsible relationship with your neighborhood.
API Access
Has API
No
API Access
Has API
No
Integrations
Beds24
Yes
Cloudbeds
Yes
Mews
Yes
Stripe
Yes
5stelle*
No
Cashfree Payments
Yes
Hotelogix
Yes
LINE
Yes
Lodgify
No
Microsoft Outlook
Yes
Integrations
Beds24
Yes
Cloudbeds
Yes
Mews
Yes
Stripe
Yes
5stelle*
Yes
Cashfree Payments
No
Hotelogix
No
LINE
No
Lodgify
Yes
Microsoft Outlook
No
Pricing Details
$99/month
Priced per room, per month, billed monthly, with lower per-room rates on quarterly and yearly prepayment. Power starts at $2.5/room/month ($99/month minimum), Premium at $4.5/room/month ($189/month minimum). Enterprise is custom-quoted from a $349/month minimum and includes bespoke integrations, a white-labeled app, and a dedicated account manager. Short-term rental pricing differs. Optional add-ons available.
Free Trial
No
Free Version
No
Pricing Details
€4.90 per apartment per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Guestara
Founded
2024
Country
India
Website
www.guestara.com
Vendor Details
Company Name
Vikey
Founded
2016
Country
Italy
Website
vikey.it/en/home-page/
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
