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Description

Guestara is an AI-powered guest management platform that layers on top of a hotel's existing property management system rather than replacing it, connecting to PMS, channel managers, and payment gateways so properties add a modern guest experience without changing their core stack. The platform unifies the guest journey in one system: AI-powered ID scanning for contactless check-in in about 30 seconds, a 24/7 AI chatbot trained on each property's data with smart escalation, and a unified inbox across WhatsApp, email, SMS, and social. It also handles AI-driven upselling, in-room dining and F&B ordering, integrated payments, automated review collection, and keyless entry across 50+ smart lock brands. It integrates with Cloudbeds, Oracle OPERA, Mews, Apaleo, Hotelogix, eZee, Beds24, SiteMinder, Guesty, Hostaway, Stripe, and Razorpay. Built for independent hotels, resorts, hostels, short-term rentals, and growing hotel groups, with onboarding in about a week.

Description

Mews is a cloud-based property software that allows hotels, hostels, and properties to automate their operations so that they can concentrate on their guests. Our open platform makes it easy to plug in your favorite apps, and manage your PMS from any device at any time. It's important to be connected to a network of products that adapts to changing technology in today's world. Mews' mission helps hostels and hotels automate their operations so that they can concentrate on their guests, which has been the goal of the industry since its inception. We want to create a nervous system that hotels can use for all their guest and host apps. Hoteliers had to rely on a closed, one-stop-shop PMS that was offered by incumbent players, who have been agnostic towards the hospitality industry for many years.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Beds24 Yes 
Bowo No 
Cluster POS No 
DigitalGuest No 
FLEXIPASS No 
Goki No 
IronWiFi No 
LightCater No 
Lybra Assistant No 
RevControl No 
Roommatik No 
STAAH Channel Manager Yes 
VRTrust No 
Virdee No 
Whistle Messaging No 
iVvy Venue Management No 
unTill No 

Integrations

Beds24 No 
Bowo Yes 
Cluster POS Yes 
DigitalGuest Yes 
FLEXIPASS Yes 
Goki Yes 
IronWiFi Yes 
LightCater Yes 
Lybra Assistant Yes 
RevControl Yes 
Roommatik Yes 
STAAH Channel Manager No 
VRTrust Yes 
Virdee Yes 
Whistle Messaging Yes 
iVvy Venue Management Yes 
unTill Yes 

Pricing Details

$99/month
Priced per room, per month, billed monthly, with lower per-room rates on quarterly and yearly prepayment. Power starts at $2.5/room/month ($99/month minimum), Premium at $4.5/room/month ($189/month minimum). Enterprise is custom-quoted from a $349/month minimum and includes bespoke integrations, a white-labeled app, and a dedicated account manager. Short-term rental pricing differs. Optional add-ons available.
Free Trial No 
Free Version No 

Pricing Details

€7.01 per room per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Guestara

Founded

2024

Country

India

Website

www.guestara.com

Vendor Details

Company Name

Mews Systems

Founded

2012

Country

Netherlands

Website

mewssystems.com/en/

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management No 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental Yes 

Hostel Management

Cash Drawer Management No 
Dorms Yes 
Employee Management Yes 
GDS / OTA Integration Yes 
Housekeeping Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Price Optimization Yes 
Private Rooms Yes 
Reservations Management Yes 

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