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Description
Guestara is an AI-powered guest management platform that layers on top of a hotel's existing property management system rather than replacing it, connecting to PMS, channel managers, and payment gateways so properties add a modern guest experience without changing their core stack.
The platform unifies the guest journey in one system: AI-powered ID scanning for contactless check-in in about 30 seconds, a 24/7 AI chatbot trained on each property's data with smart escalation, and a unified inbox across WhatsApp, email, SMS, and social. It also handles AI-driven upselling, in-room dining and F&B ordering, integrated payments, automated review collection, and keyless entry across 50+ smart lock brands.
It integrates with Cloudbeds, Oracle OPERA, Mews, Apaleo, Hotelogix, eZee, Beds24, SiteMinder, Guesty, Hostaway, Stripe, and Razorpay. Built for independent hotels, resorts, hostels, short-term rentals, and growing hotel groups, with onboarding in about a week.
Description
Houseguide is an innovative digital guidebook platform designed specifically for short-term rental hosts, facilitating an enhanced guest experience while simplifying property management tasks. This platform enables hosts to craft detailed, customizable guidebooks that can be accessed via a straightforward link, eliminating the need for app downloads. Guests benefit from round-the-clock access to vital information, which includes user-friendly video tutorials for various appliances, handpicked local attraction recommendations, dining and shopping tips, and vital details about their stay, from check-in processes to house rules. Additionally, hosts can increase their income potential through an integrated Shop feature within the guidebooks, where they can offer personalized services and products like late check-outs, snacks, or bike rentals, all managed through secure Stripe transactions. For property managers who handle numerous listings, Houseguide simplifies their operations by allowing for the quick duplication of guidebooks, making it easy to set up consistent information across all properties. This efficiency not only saves time but also enhances the overall guest experience, making every stay memorable.
API Access
Has API
No
API Access
Has API
No
Integrations
Stripe
Yes
Airbnb
No
Booking.com
No
Cashfree Payments
Yes
FlipKey
No
Gmail
Yes
Hotelogix
Yes
Instagram
Yes
LINE
Yes
Mews
Yes
Integrations
Stripe
Yes
Airbnb
Yes
Booking.com
Yes
Cashfree Payments
No
FlipKey
Yes
Gmail
No
Hotelogix
No
Instagram
No
LINE
No
Mews
No
Pricing Details
$99/month
Priced per room, per month, billed monthly, with lower per-room rates on quarterly and yearly prepayment. Power starts at $2.5/room/month ($99/month minimum), Premium at $4.5/room/month ($189/month minimum). Enterprise is custom-quoted from a $349/month minimum and includes bespoke integrations, a white-labeled app, and a dedicated account manager. Short-term rental pricing differs. Optional add-ons available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Guestara
Founded
2024
Country
India
Website
www.guestara.com
Vendor Details
Company Name
Houseguide
Country
United States
Website
www.houseguideapp.com
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
