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Description
Guestara is an AI-powered guest management platform that layers on top of a hotel's existing property management system rather than replacing it, connecting to PMS, channel managers, and payment gateways so properties add a modern guest experience without changing their core stack.
The platform unifies the guest journey in one system: AI-powered ID scanning for contactless check-in in about 30 seconds, a 24/7 AI chatbot trained on each property's data with smart escalation, and a unified inbox across WhatsApp, email, SMS, and social. It also handles AI-driven upselling, in-room dining and F&B ordering, integrated payments, automated review collection, and keyless entry across 50+ smart lock brands.
It integrates with Cloudbeds, Oracle OPERA, Mews, Apaleo, Hotelogix, eZee, Beds24, SiteMinder, Guesty, Hostaway, Stripe, and Razorpay. Built for independent hotels, resorts, hostels, short-term rentals, and growing hotel groups, with onboarding in about a week.
Description
Hostelworld stands out as a premier platform for securing affordable lodging, granting access to more than 36,000 accommodations such as hostels, hotels, bed and breakfasts, and campsites in 178 different countries. Catering to a wide range of travelers, including solo adventurers looking to make new friends, as well as couples and groups, the platform offers comprehensive property descriptions, user feedback, and a selection of filters to help individuals find the perfect place to stay based on their unique needs. The user experience is further enhanced by its mobile application, which features Hostel Chat, allowing travelers to engage with others before and during their trips, and Linkups, designed to promote socializing through organized activities. Moreover, the 'See Who's Going' feature allows users to check profiles of fellow guests at the same hostel, making it easier for them to connect and share experiences. This combination of resources and functionalities makes Hostelworld an invaluable tool for anyone seeking to explore the world on a budget while fostering meaningful connections along the way.
API Access
Has API
No
API Access
Has API
No
Integrations
Beds24
Yes
Cashfree Payments
Yes
Cloudbeds
Yes
Gmail
Yes
Hostel Mate
No
Hotelogix
Yes
Instagram
Yes
LINE
Yes
Microsoft Outlook
Yes
Paytm
Yes
Integrations
Beds24
No
Cashfree Payments
No
Cloudbeds
No
Gmail
No
Hostel Mate
Yes
Hotelogix
No
Instagram
No
LINE
No
Microsoft Outlook
No
Paytm
No
Pricing Details
$99/month
Priced per room, per month, billed monthly, with lower per-room rates on quarterly and yearly prepayment. Power starts at $2.5/room/month ($99/month minimum), Premium at $4.5/room/month ($189/month minimum). Enterprise is custom-quoted from a $349/month minimum and includes bespoke integrations, a white-labeled app, and a dedicated account manager. Short-term rental pricing differs. Optional add-ons available.
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Guestara
Founded
2024
Country
India
Website
www.guestara.com
Vendor Details
Company Name
Hostelworld
Founded
1999
Country
Ireland
Website
www.hostelworld.com
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
